Top Tech Jobs & Startup Jobs

Leads contractor onboarding and compliance programs, manages onboarding staff, oversees credential verification and driver qualification files, conducts audits, tracks renewals, maintains compliance records, and reports KPIs. Partners cross-functionally to ensure contractors are qualified, compliant, and ready for service. Drives process improvements, corrective actions, training, and operational readiness across service areas.

Identifies opportunities to apply AI and automation, designs and tests AI-powered workflows, documents and improves business processes, builds dashboards, analyzes operational data, measures productivity gains, and supports implementation, communication, and change management across business units.

Provides billing and customer account support for transportation clients. Responsibilities include validating trip data, preparing invoices, interpreting contracts and pricing schedules, resolving discrepancies, maintaining billing records, generating reports, supporting audits, and ensuring compliance with contract and regulatory requirements. The role collaborates with Operations, Finance, and clients and provides occasional driver safety compliance documentation support.

Lead and manage enterprise insurance and risk programs (excluding health/benefits), oversee renewals and vendors, conduct actuarial and accounting analysis, negotiate collateral and captives, run RFPs, support acquisition-related insurance consolidation, and lead cross-functional risk projects.

Manage daily and long-term staffing for multiple routes and locations: monitor coverage, respond to call-outs, maintain staffing records, analyze absenteeism/overtime trends, coordinate with recruiting, ensure compliance, and support onboarding and credential tracking.

Oversee and enforce workplace and transportation safety programs: conduct audits, deliver training, investigate accidents, inspect equipment and operations, develop accident data collection and prevention initiatives, and report safety improvements to leadership.

Serve as the HR point-person aligning people strategy with business goals. Provide employee and labor relations support, conduct investigations, advise on benefits and compliance, drive HR initiatives, collaborate with leaders, and engage in-person across union and non-union sites throughout New England.