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Greets and assists residents, visitors, and staff; handles questions, emergency calls, and physician paging. Monitors emergency pull cords, tracks resident statuses, maintains census and resident absence records, and manages package and mail distribution. The role requires excellent verbal communication, multitasking, and a calm, accurate approach in a fast-paced senior living environment.

Serves as a strategic HR advisor to community leaders, providing guidance on employee relations, performance management, workforce planning, talent development, and organizational effectiveness. Coaches managers, supports recruiting and onboarding, leads leadership development and employee workshops, drives engagement and retention initiatives, oversees employment-law compliance, supports succession planning, coordinates culture events, and uses workforce data to recommend improvements.

Lead strategic financial management for a large continuing care retirement community. Oversee accounting controls, financial processes, results analysis, operational business partnership, audit and compliance collaboration, risk mitigation, policy development, and staff mentoring. Serve on the executive leadership team and provide financial insight supporting performance, growth, and long-term sustainability.

Market the senior living lifestyle to prospective residents through phone, face-to-face, and group sales. Build customer relationships, manage long-cycle follow-up and retention activities, increase qualified appointments, deliver strategic sales messaging, and maintain accurate CRM data and reports. Analyze business metrics to assess prospect viability and determine appropriate sales and marketing actions.

Coordinate and execute photo and video productions across campuses, handling pre-production (releases, casting, production books), on-site coordination with vendors and community contacts, post-production tasks (transcripts, uploads to VAMS/AEM/Extreme Reach, retouching), asset management, and supporting producers on larger shoots. Participate in meetings, troubleshooting, and occasional travel for onsite productions.

Leads strategic HR initiatives for a senior living community, partnering with executives on workforce planning, talent development, performance management, succession planning, employee engagement, and complex employee relations. Oversees engagement and recognition programs, supports retention and internal growth, maintains a positive workplace, and manages HR operations for a diverse exempt and non-exempt workforce.

Serves as a strategic HR advisor to operational leaders, supporting employee relations, performance management, workforce planning, talent development, recruiting, onboarding, leadership coaching, engagement, retention, compliance, succession planning, and organizational effectiveness. Leads training, employee workshops, culture initiatives, and workforce analytics while helping managers address complex employee and organizational challenges.

Serve as the community front desk receptionist, greeting residents and visitors, handling calls and emergencies, monitoring pull cords, tracking resident status and census, managing mail and packages, and maintaining accurate resident lists and records to ensure a welcoming, safe environment.

Directs human resources and workplace culture for a large senior living community. Develops HR strategies, partners with leadership on workforce planning and talent development, manages employee relations, leads engagement and recognition programs, oversees performance management, and supports succession planning, retention, and leadership development.

Supports the finance department by managing resident accounts receivable, billing inquiries, statements, invoices, cash deposits, resident files, profiles, and daily census data. Provides customer service to residents, resolves confidential billing issues, generates general ledger reports, assists with budget processes, and completes finance-related special projects. Requires strong organizational and computer skills, Microsoft Office proficiency, and preferably experience with census management tools.