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Lead and grow branch solutions and service sales teams in assigned divisions. Hire, train, and manage sales reps; set budgets; meet sales volume and margin targets; generate proposals and direct sales; coordinate with operations for profitability; oversee performance management, manpower planning, customer satisfaction, cash collections, and safety compliance.

Lead a branch team across engineering, projects, service, and back-office to ensure safe, on-budget execution of fire and life safety installs and service. Manage scheduling, billing, WIP, P&L, inventory, staffing, customer/vendor relations, and support branch growth through sales collaboration and performance development.

Manage retention and renewals for assigned service-contract customer base for fire alarm, sprinkler and security services. Proactively contact customers 120 days before renewal, re-estimate contracts, address concerns, present pricing escalations, upsell across product lines, track renewal dates, participate in monthly renewal meetings, and meet customers in person as needed to achieve a 95%+ renewal rate.

Manage retention and renewals for service contracts (fire alarm, fire protection, security). Proactively contact customers 120 days before renewal, re-estimate contracts, address concerns, upsell services, achieve high renewal rates, and coordinate internally to improve service delivery and customer satisfaction.