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Manage and retain service contracts for assigned customers/territory by proactively handling renewals, re-estimating contract costs, addressing customer concerns, upselling across fire alarm, sprinkler, and security lines, and collaborating internally to improve service delivery and achieve a 95%+ renewal rate.

Lead solutions and service sales for assigned divisions: hire, train, and develop sales staff; meet sales volume and margin targets; generate proposals; manage budgets, P&L understanding, customer relations, collections, and safety compliance while collaborating with operations to grow divisional profitability.

Estimate and generate repair proposals for fire alarm, sprinkler, and life safety system deficiencies; coordinate with customers and service teams to schedule repairs; track quotations and deliver sales to an assigned quota while building customer and field-inspector relationships.

Design and engineer commercial fire alarm systems to NFPA codes and project specs. Produce AutoCAD floor plans, riser diagrams, schematics, power calculations, and panel layouts. Review designs for code and quality, lead design team activities, coordinate with sales and project managers, and ensure compliance with AHJ requirements and company procedures.

Sell fire protection and sprinkler systems to contractors and end users within an assigned territory. Prospect, qualify, and close new construction, renovation, and retrofit opportunities. Prepare proposals, estimates, specifications, and presentations. Manage post-installation follow-up, maintain product and code knowledge, influence specifications, work with internal teams, and maintain CRM and sales forecasts to meet quotas and gross margin goals.

Sell and develop business for fire alarm and life-safety systems within an assigned territory. Prospect and qualify leads, create proposals, influence specifications, manage post-installation follow-up, and meet quota. Collaborate with operations, finance, legal, and use CRM for forecasting and reporting. Travel regionally as needed.

Lead and grow branch solutions and service sales teams in assigned divisions. Hire, train, and manage sales reps; set budgets; meet sales volume and margin targets; generate proposals and direct sales; coordinate with operations for profitability; oversee performance management, manpower planning, customer satisfaction, cash collections, and safety compliance.

Manage and grow existing commercial accounts by selling fire and life-safety system upgrades, renovations, and retrofits. Qualify leads, prepare proposals and forecasts, negotiate contracts, meet sales quotas, coordinate with operations and other teams, and provide post-installation follow-up to ensure customer satisfaction and identify upsell opportunities.

Manage project accounting tasks including setting up projects and change orders in the ERP, processing estimate changes, closing projects, validating monthly charges, entering job time, assisting WIP analysis and month-end close, and completing special projects.

Lead branch operations for fire and life safety, managing engineering, projects, service, and back-office teams. Ensure safety compliance, on-time project execution, budgeting, WIP analysis, asset management, customer satisfaction, collections, and collaboration with sales to drive revenue and margin targets.