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Support design, programming, installation, commissioning, troubleshooting, and maintenance of industrial control systems (PLCs, HMIs, SCADA, VFDs, servo drives, industrial networks). Provide technical training and customer support, assist sales and field teams, document solutions, and help deliver automation projects while ensuring safety and quality.

Prepare and manage competitive gear quotes by gathering vendor and customer information, working with suppliers to secure project awards, and providing technical expertise and customer-focused service to branch locations and customers.

Administer and support the company LMS: manage content, enroll learners, troubleshoot functionality, produce reports and analyses, ensure training records accuracy, facilitate LMS training, apply instructional design principles, and recommend workflow and user experience improvements.