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Sell and organize private events for a live music venue, develop business through cold calling and client visits, prepare proposals and budgets, coordinate site visits and event logistics, manage invoicing and payments, collaborate with operations and catering to meet sales targets and reporting requirements.

Sell and organize private events for a restaurant/entertainment venue: generate leads, negotiate and close contracts, create proposals and menus, coordinate site inspections and operations, manage invoicing and event scheduling, meet financial sales targets, and maintain corporate standards.

Lead retail product development strategy across brands and categories. Manage product managers, designers, and developers to deliver product roadmaps, launches, merchandising, and e-commerce alignment. Drive lifecycle processes, budgets, P&L, and sales/margin goals while conducting market research and trend analysis.

Manage and execute local marketing and promotional tactics for a multi-experiential live music venue, including campaigns, in-venue collateral, social media and website management, partnerships, ticketed-event promotion, budget oversight, KPI measurement, and coordination with corporate marketing to drive traffic, sales, and brand consistency.

Manage and maintain Opry Entertainment Group retail websites, implement content and design updates, perform HTML/CSS edits and UTM tagging, support site operations and order flow, analyze merchandising opportunities, collaborate cross-functionally to improve SEO, conversion, AOV and sales, and assist with creative content production and QA.

Process bi-weekly payrolls for multiple company codes, reconcile timesheets and manual entries, manage time & attendance systems, respond to payroll inquiries, produce payroll reports, support system testing and payroll projects, and ensure compliance with policies.

Manage and execute local marketing and promotional tactics for a live music venue, bar, and restaurant. Plan and implement campaigns, maintain in-venue and digital collateral, manage social media and website, build local partnerships, track KPIs tied to revenue and attendance, support private events and ticketed show promotion, and manage localized marketing budgets.

Lead box office staff and daily ticketing operations, including opening/closing, selling tickets, resolving guest and seating issues, training and coaching agents, managing ticket inventory and artist guest lists, maintaining supplies/equipment, running end-of-day reports, and adjusting staffing for peak events. Must support high-energy show nights and deliver excellent guest service.

Manage full-cycle recruitment: source, screen, interview, and recommend candidates; coordinate interviews and offers; administer the ATS; perform reference checks and new-hire processing; produce staffing metrics and reports; support employer branding and process improvements; handle HR administrative tasks.

Lead design, support, and advanced troubleshooting of wired and wireless venue networks (Ubiquiti/UniFi). Ensure reliability for ticketing, POS, mobile, and critical systems, provide technical escalation and mentorship, maintain documentation and standards, participate in on-call rotations, and support deployments and incident response at live events.