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Supports the hotel groups and events sales team by managing client communications, proposals, contracts, bookings, rates, reports, invoices, schedules, meetings, and event materials. Maintains customer and company profiles, coordinates with clients and suppliers, handles inquiries and guest issues, organizes site tours, and provides administrative support in a fast-paced hospitality environment.

Staff Accountant supporting hotel finance operations, including accounts receivable, month-end entries, P&L closings, cash deposits, credit card ledger balancing, invoice and purchase order matching, tax monitoring, audit checks, and internal controls. The role requires analyzing financial information, resolving discrepancies, meeting performance goals, and maintaining accurate accounting records in a 24-hour hotel operation.

Supports the hotel sales, marketing, and events teams through administrative coordination, client communication, proposal and contract preparation, booking and rate management, reporting, scheduling, meeting coordination, site tours, and guest issue resolution. Maintains customer and company profiles, assembles promotional materials, coordinates with suppliers, and assists with selling guest rooms, catering services, and banquet facilities.

Own the operating layer of global brand marketing across multiple hotel brands. Responsibilities include reporting and dashboards, field communications, campaign and promotional planning, marketing calendars, toolkits, project timelines, partnership and programming coordination, and cross-functional execution. The role translates brand strategy into actionable plans, improves processes, supports openings and major initiatives, and provides leadership with clear performance insights, risks, priorities, and next steps.

Manage Treehouse Hotels’ brand social presence across Instagram and TikTok, including content calendars, creative concepts, hotel-opening campaigns, property guidance, creator relationships, social content capture, short-form video editing, community relevance, and performance optimization. Collaborate with marketing, communications, creative, partnerships, and hotel teams to maintain a distinctive brand voice and deliver culturally relevant social storytelling.

Leads enterprise digital content and social media strategy across websites, apps, email, blogs, and emerging channels. Oversees editorial governance, content production, campaigns, CMS and mobile updates, agency partners, vendors, and property marketing teams. Manages and mentors a high-performing team, analyzes channel performance, drives SEO and engagement, and ensures consistent luxury brand storytelling across digital touchpoints.

Leads global brand marketing strategy for multiple luxury hotel brands, including brand storytelling, integrated campaigns, hotel openings, field marketing, programming, partnerships, and market positioning. Aligns corporate and property teams, influences senior stakeholders, develops marketing roadmaps, drives change management, and leads a marketing team. Balances brand-building with commercial objectives while improving strategic focus, global consistency, local activation, and cross-functional execution.

Lead property marketing and media strategies to raise brand awareness, drive traffic and revenue, manage PR/influencer and creative partners, oversee content and shoots, coordinate digital and CRM initiatives, support F&B and revenue strategies, maintain websites/apps, and report on marketing performance.

Manage U.S. benefits administration for a multi-state hospitality workforce: administer Workday enrollments, manage carrier integrations and reconciliations, perform invoice and payroll deduction reconciliations, track ACA and prepare Forms 1095-C, ensure regulatory compliance (ERISA/COBRA/HIPAA), support team member inquiries, and recommend process and system improvements.

Lead Starwood's global sustainability and impact strategy, manage reporting and KPIs, train property teams, oversee waste/energy/food initiatives, develop marketing and investor communications, support development pitches, and coordinate cross-functional sustainability programs and consultants.