Top Tech Jobs & Startup Jobs

Manage strategic customer accounts as the primary liaison between customers and internal Sales, Supply Chain, Planning, Operations, Engineering, and Quality teams. Coordinate orders, forecasts, delivery commitments, backlog, escalations, pricing, quotations, and issue resolution. Develop account plans, lead customer reviews, monitor performance, identify growth and retention opportunities, maintain CRM records, and report account metrics to leadership while balancing customer needs, operational capacity, and profitability.

Provides technical customer support for elevator parts, including sales inquiries, quotations, order processing, shipment tracking, support tickets, RMAs, warranty claims, modification requests, and documentation. Coordinates with customers, vendors, Purchasing, and Technical Support to resolve issues and fulfill orders. Maintains process documentation and assists with team training initiatives.

The Senior Accountant manages monthly, quarterly, and annual close processes; prepares GAAP-compliant financial statements; maintains the general ledger; performs reconciliations and inventory accounting; analyzes variances; supports budgeting, forecasting, audits, tax filings, internal controls, and ERP optimization. The role partners with Operations, Production, Supply Chain, Engineering, Purchasing, and management to improve financial accuracy, reporting, and operational efficiency.

Designs and evolves enterprise data architecture across master data governance, MDM, data warehousing, and analytics. The role establishes governance policies, stewardship models, data quality metrics, golden-record strategies, integration patterns, data lineage, and warehouse models. It supports SQL Server and Microsoft Fabric platforms, integrates ERP, CPQ, CRM, and other business systems, advises on tooling and architecture decisions, and collaborates with business and technical stakeholders across a multi-site manufacturing organization.

Provides technical support for elevator components and systems by troubleshooting mechanical, electrical, and product-performance issues. Assists customers and field technicians with installation, operation, maintenance, repairs, and replacement parts. Documents cases, coordinates with Engineering, Quality, Manufacturing, and Sales, supports warranty evaluations and training, develops technical documentation, and identifies recurring issues for continuous improvement. Occasional travel to customer sites or company locations is required.

Support manufacturing and field teams by creating and updating detailed assembly and part drawings, interpreting specifications and codes, performing engineering calculations, updating orders via CPQ, troubleshooting products, coordinating with customers and service technicians, and supporting cross-departmental engineering tasks.

Create and adjust production schedules to meet sales forecasts and customer delivery goals. Manage material planning, capacity and labor analysis, production priorities, and MRP/ERP processes. Coordinate between operations, sales, customer service, engineering, and finance to optimize production, reduce costs, and support long-term planning and KPIs.

The Quality Manager leads quality functions in a manufacturing environment, ensuring compliance, driving continuous improvement, and mentoring quality personnel.

Provide technical sales support and customer service by preparing quotations and orders, interpreting customer requirements and drawings, coordinating with Engineering/Manufacturing/Purchasing, resolving order issues, and tracking order status using Salesforce CRM.

Lead business architecture to translate strategy into scalable ERP/CPQ/CRM solutions, document processes and requirements, and drive integrations. Manage and mentor Business Analysis and IT QA teams, set QA and BA standards, establish KPIs, and coordinate priorities across projects to improve testing, requirements quality, and release readiness.