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Lead global consolidation and standardization of IT support, transition Level 1/2 to a 24x7x365 MSP, establish and govern vendor-managed NOC/SOC, remediate technical debt, rationalize applications/licenses, manage major incidents and root cause remediation, and provide hands-on US regional end-user support with up to 20% travel.

The Master Data Specialist will enhance master data management, analytics, and compliance across the organization by ensuring data integrity and supporting financial reporting and ERP implementations.

Manage end-to-end accounts payable processes including invoice entry into two ERP systems, employee expense report processing, corporate credit card administration and reconciliations, vendor payments (checks, ACH, wires), vendor correspondence, prepayment tracking, accruals, vendor setup/1099s, audit support, and training shared-services team members.

Provide administrative support to the aftermarket service stand maintenance team: enter orders into the ERP, oversee inventory, purchase parts, assist program manager with inventory and processes, support special projects, liaise with accounting, attend customer and supplier meetings, and train on related areas like stand leasing and job setup.

The Sourcing Specialist manages sourcing and procurement activities, focusing on RFQ follow-up, purchase order placement, and supplier performance to ensure timely delivery.

Manage and grow relationships with commercial and military customers across the Americas, ensuring satisfaction, resolving issues, and coordinating internal teams. Drive upsell and cross-sell opportunities, develop account plans and strategies, and deliver revenue forecasts. Maintain client communications, gather feedback, and stay current on market trends to support business growth.

Develop and improve manufacturing and repair processes for tooling, parts, and assemblies. Create process documentation, review customer/OEM drawings, lead troubleshooting, apply lean methods, collaborate with suppliers, and support quality inspection and technicians.

Lead development of manufacturing processes for parts and assemblies: create process documentation and work instructions, improve quality and efficiency, resolve producibility issues, support tooling and suppliers, apply lean and statistical root-cause methods, and collaborate cross-functionally to ensure successful production launches.

Support and optimize enterprise applications (JobBOSS, Epicor, SAP, Salesforce, TMS), troubleshoot issues, manage enhancements, coordinate vendors, document integrations/data flows, and help execute application modernization and governance initiatives.

Lead U.S. business development for aircraft ground support equipment and tooling. Identify and pursue opportunities with airlines, MROs, and lessors; develop RFI/RFQ responses and pricing; negotiate contracts; maintain strategic procurement relationships; collaborate with engineering and operations to tailor solutions; conduct market research; and frequently visit customer sites to generate sales and gather feedback.