Manage client relationships for commercial landscaping accounts, ensuring satisfaction, service quality, renewals, revenue, and profitability. Recommend property improvements and horticultural services, oversee client communications and site visits, promote landscape enhancements, resolve concerns, and manage enhancement sales and estimates. The role requires strong communication, organization, conflict management, judgment, problem-solving, leadership, and at least three years of landscape-industry account management experience.

Manages commercial landscape client relationships, service schedules, contract renewals, proposals, enhancements, and referrals. Tracks contract and winter-service performance, coordinates with management and branch teams, and supports route management during winter operations. The role focuses on customer satisfaction, profitability, compliance, and long-term client retention within commercial landscaping services.