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Supports the enterprise data governance program by developing standards, improving data quality, investigating discrepancies, and coordinating remediation. Writes SQL queries to profile, validate, reconcile, and analyze data across systems. Documents data definitions, business rules, ownership, lineage, and governance decisions while partnering with business and technical stakeholders. Maintains quality monitoring processes, scorecards, issue logs, reports, procedures, and training materials.

Leads cross-functional continuous improvement initiatives using Lean, Six Sigma, process mapping, and structured problem-solving. Identifies opportunities, facilitates workshops, coaches teams, develops business cases, tracks KPIs and benefits, reports results to leadership, and supports sustained change across the organization.

Manage client relationships through phone and email support, client reviews, benefit meetings, plan design, software expertise, contract finalization, and new-client implementation. Collaborate with vendors, support client recruitment and presentations, and analyze prescription data to identify cost savings. The role is primarily remote with occasional travel and requires strong Microsoft Office proficiency, organization, adaptability, and independent work skills.

Supports the General Counsel with commercial contract review and administration, compliance and regulatory initiatives, corporate governance, legal operations, project coordination, executive support, and confidential records management. Maintains contract and document systems, tracks deadlines and renewals, conducts legal and regulatory research, prepares reports, and coordinates initiatives across business functions.

Designs and maintains automated testing frameworks for application and business process validation. Executes functional, regression, and end-to-end tests; monitors pipelines; troubleshoots failures; validates workflows and data; analyzes defects and quality metrics; and collaborates with technical and business stakeholders on testing strategies, acceptance criteria, and UAT readiness. The role also maintains documentation, supports training, and improves automation coverage and reliability.

Leads the enterprise data strategy and three core functions: data architecture and services, analytics and insights, and data governance and quality. Oversees data platforms, integrations, warehousing, reporting, self-service analytics, AI-enabled insights, governance frameworks, and real-time quality monitoring. Partners with executive, operational, compliance, legal, security, IT, and AI leaders to improve decision-making, regulatory compliance, data trust, and organizational performance.

Manage and develop a billing and AR team, ensure accurate timely billing, design billing controls, monitor AR and payment trends, build dashboards, partner cross-functionally, and support audits and system upgrades.

Individual contributor sales leader responsible for identifying and pursuing PBM-related accounts (brokers, TPAs, captives, employer groups). Performs consultative sales, networking, strategic planning, reporting, and occasional travel for events; collaborates with management to meet sales goals and maintain industry engagement.

Lead business development efforts to acquire employer-sponsored health plan clients and strategic partners; mentor and coach a BD team; deliver presentations; align with operations and marketing; manage territory, travel frequently for client meetings and industry events, and own sales results.