Top Tech Jobs & Startup Jobs

Lead HomeServe's brand strategy and stewardship across channels and touchpoints. Develop campaign strategy, messaging frameworks, and brand education programs. Drive insights and brand research, advise cross-functional leaders, partner with creative teams, and ensure consistent customer experiences across marketing, operations, and field teams.

Lead FP&A analysis and forecasting, manage annual budget and five-year financial models, deliver KPI and variance analysis, prepare executive reporting and ESG submissions, partner with stakeholders, and drive automation and process improvements using financial reporting tools.

Handle internal escalations and mid-level complaint investigations, resolve and report outcomes, provide timely written responses, analyze root causes, collaborate across departments, manage customer expectations, and track key metrics.

Lead QA and business insights teams to transform contact center quality from manual monitoring to AI-driven transcription, automated scoring, and insight generation. Manage QA operations, calibrations, vendor compliance, and process optimization to drive revenue growth, retention, and operational efficiencies. Oversee training, change management, validation of AI outputs, reporting, and cross-functional implementation of improvement initiatives.

Analyze claims and contractor performance using claims data, perform audits for SOX compliance, generate regular reports, identify trends and cost-avoidance opportunities, and communicate findings and action plans to stakeholders to improve operations and financial outcomes.

Recruit and onboard contractors (plumbing, electrical, HVAC, landscaping) across multiple states. Source, vet, negotiate service rates, maintain detailed records, produce performance reports, and perform outbound sales calls. Collaborate with operations and onboarding teams; occasional fieldwork and travel (up to 10%).

Lead design, implementation, and governance of an AWS Lakehouse platform using Medallion architecture. Build and optimize batch and real-time pipelines, enforce data quality and privacy (PII tokenization, Lake Formation), drive DataOps/CI-CD, support Customer 360/MDM, mentor a small team, and serve as incident commander for platform operations.