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Manage analysis, structuring, underwriting, and closing of complex commercial loans; monitor credit risk and regulatory compliance; collaborate with Relationship Managers and senior management; gather and present loan documentation; coordinate loan processing and servicing; provide superior client service and perform ongoing portfolio management tasks.

Lead the full product lifecycle for a suite of commercial banking digital channels: define strategy and roadmap, conduct market research, build business cases, manage design and implementation, monitor product health and pricing, ensure compliance and risk controls, partner with cross-functional stakeholders, and hire and develop a team of Product Analysts.

Manage onboarding for law firm and fiduciary clients in the Juris Banking Division. Serve as primary client contact, handle account openings/closings and product implementations, document interactions in CRM, meet SLAs, support risk and compliance, coordinate training and stakeholder communication, and identify revenue and retention opportunities.

Execute and document internal control testing for SOX/FDICIA compliance, evaluate design and operating effectiveness, track deficiencies and remediation, liaise with stakeholders and external auditors, and mentor junior accounting staff.

Lead process assessments and improvement across mortgage operations. Map workflows, identify automation and training gaps, manage vendors, conduct UAT, surface regulatory risks, and present findings to management to streamline operations and improve quality.

Lead the full lifecycle for a suite of commercial banking products: strategy, market research, business cases, design, implementation, pricing, and ongoing product health. Manage and develop a team of Product Analysts, coordinate cross-functional partners, ensure regulatory compliance and risk controls, and drive profitable product performance and digital integrations.

Lead and develop a Product Risk team to enforce product governance across lifecycle activities: approvals, changes, deactivations, monitoring, risk assessments, reporting, controls, and stakeholder engagement to ensure policy adherence and timely remediation.