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The Director of Customer Education will create and manage educational resources, including videos and certifications, for restaurant operators using Loop's software. This role involves both strategic leadership and hands-on content creation, aiming to improve customer onboarding and engagement through a robust education program.

The Manager, Strategy & Operations will orchestrate enterprise B2B deals, oversee late-stage sales, coordinate internal resources, and use data to drive closures.

The associate will manage product and customer value metrics, build playbooks, and collaborate with teams to enhance product delivery.

Lead vision, roadmap, discovery, and execution for Loop's agentic products (starting with agentic BI). Own adoption, retention, expansion, and revenue; run discovery, prioritize ruthlessly, drive UX and engineering, prototype with AI coding agents, and collaborate with leadership and customers to scale agent-driven software.

Lead end-to-end enterprise sales for large multi-location restaurant brands: build executive relationships, run consultative discovery, create business cases, close complex six-figure deals, manage procurement/legal, and scale accounts while shaping commercial playbooks and product direction.

Source and recruit commercial sales talent (SDRs, BDRs, AEs, Sales Managers, Revenue Leaders). Run fast interview processes, build passive candidate relationships, partner with hiring managers on hiring bars, keep pipelines and forecasts accurate, and continuously improve time-to-fill and quality-of-hire. Assess sales capability using quota attainment, pipeline metrics, ACV, cycle length, win rates, forecasting, territory performance and sales methodologies.

Build and own Loop's financial operating system: lead FP&A, budgeting, forecasting, cash and capital management, board and investor finance, commercial finance, accounting oversight, and hire and scale the finance team while partnering closely with founders and cross-functional leaders.

Lead and scale Loop's sales organization across SMB, Mid-Market, and Enterprise. Build predictable revenue through pipeline management, forecasting, hiring, coaching, and sales playbooks. Own territory planning, quota design, CRM excellence, and cross-functional partnership with Marketing, Customer Success, Product, and Finance. Personally close strategic deals and develop future sales leaders while operating AI-first to improve sales productivity and forecasting.

The Sales Development Representative will drive lead generation through cold-calling and email outreach, qualifying potential customers, and collaborating with sales and marketing teams to nurture leads.

The Mid Market Account Executive will drive new customer acquisition and expand revenue in existing accounts, utilizing B2B sales strategies and CRM tools to manage sales activities and forecasts.