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The Compensation Analyst evaluates job descriptions, administers compensation programs, analyzes salary data, and provides consultative advice on compensation strategies.

The Case Resolution Specialist II conducts complex analysis of member and provider appeals, acts as a liaison, and resolves issues by negotiating sensitive matters and implementing changes based on findings.

Responsible for analyzing and resolving complex member and provider appeals and inquiries while ensuring compliance with policies, regulations, and accreditation standards. Works as a liaison to negotiate sensitive issues and identifies areas for improvement in processes. Assists in quality assurance and communicates trends and needs to management.

Responsible for managing HMSA's desktop infrastructure, including installations, troubleshooting, user training, and supporting remote locations across Hawaii. Collaborates with teams for system integration and project planning.

Responsible for analyzing, designing, developing, and supporting applications, ensuring compliance with standards, and providing ongoing maintenance and support for systems.

The Accounts Receivable Representative processes payments, handles customer inquiries, maintains billing accuracy, and assists in managing delinquency for subscribers and groups.

Manage and lead a membership admin team, oversee daily operations, ensure performance efficiency, collaborate with stakeholders, and implement operational improvements.

Analyze legislative and policy issues, develop recommendations and external policy positions, represent the organization at governmental and community forums, design community outreach and educational campaigns, communicate project status and reports, and manage related projects, tasks, resources, and stakeholder relationships to advance organizational objectives.

The role involves analyzing, designing, and supporting application systems, managing projects, leading teams, and ensuring system efficiency. It requires extensive experience in application development and project management.

Manage and oversee call center quality assurance: conduct live and recorded call reviews, ensure consistent scoring and compliance, coach agents, analyze QA and training effectiveness, lead QA staff, produce performance reports, and recommend process and training improvements to enhance customer experience.