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Provides reception and administrative support for the Laconia office, including greeting visitors, answering phones, processing mail and faxes, distributing materials, managing copier requests, updating form letters, maintaining files, and assisting with clerical tasks.

Manages new and renewal personal lines insurance policies for individual customers, maintaining relationships with clients, underwriters, and internal teams. Responsibilities include preparing submissions, proposals, renewal summaries, binders, coverage analyses, and policy instructions; resolving billing and audit issues; answering coverage questions; supporting account executives and CSRs; handling complex accounts; and advising clients on insurance products and coverage increases.

Provides administrative support for commercial lines insurance operations, including reviewing policy information, invoicing, data entry, receptionist backup, mail handling, and routine office tasks. Requires strong organization, communication, attention to detail, time management, customer service, and proficiency with computers, Microsoft Word, Excel, calculators, and agency automation systems.

Manage and service commercial lines insurance accounts, including new and renewal policies. Build relationships with clients, underwriters, and internal teams; analyze coverage and policy forms; process payments; maintain accurate AMS360 records; retain and grow accounts; follow commercial workflow procedures; meet annual sales goals; and maintain required licensing and continuing education.

Service and sell personal lines insurance policies, maintain strong relationships with clients and company personnel, manage an assigned book of business, ensure policy accuracy and payments, follow agency procedures/workflows using AMS360 and PL Rater, meet annual sales goals, and maintain a Property & Casualty license and continuing education.

Service commercial insurance policies (new and renewal), maintain client and underwriter relationships, prepare submissions, bind orders, renewal summaries and proposals, handle large complex accounts, perform coverage analysis, and attain necessary licensing CE credits.

The Personal Lines Account Manager will guide clients through personal insurance processes, maintaining relationships, preparing applications, and ensuring customer satisfaction.

The Account Manager will service middle market commercial insurance accounts, analyze coverage, prepare proposals, and maintain client relationships.

Responsible for developing new business, preparing policy quotes, managing client information, and staying updated on industry trends to meet production goals.

The Commercial Lines Account Manager manages client relationships, communicates insurance coverages, prepares marketing submissions, negotiates terms, and supports colleagues in a professional environment.