The Cross Family of Agencies welcomes you. We need your talent and expertise.
POSITION TITLE: Commercial Lines Assistant
POSITION SUMMARY:
Commercial Lines Assistant to provide administrative support which includes reviewing policy information for accuracy, invoicing, receptionist back up duties and mail duties) and other related services as needed including various data entry activities. Applicant must be able to complete routine office tasks with strong organizational skills, attention to detail, and quality customer service.
KNOWLEDGE, SKILLS AND ABILITIES
1. Must be organized, with demonstrated skills for effective verbal and written communication. Should be familiar with daily business operations and have time management skills.
2. Ability to use personal computer, calculator, agency automation system, and proficiency in various software programs, including but not limited to Microsoft Word and Excel.
3. Essential functions are outlined; other duties may be assigned as needs arise or as required to support the agency’s essential functions.
WORKING CONDITIONS: 40 hours per week
This description is not intended as a contract and is subject to unilateral change and revision by management.
Any written contractual agreements will supersede this job description.
All requirements may be modified to reasonably accommodate physically or mentally challenged employees.
Compensation: The base hourly rate for this role is $19.00–$20.00 . Actual compensation will be based on factors including location, skills, experience, and internal equity. Cross Insurance offers a comprehensive benefits package including medical, dental, vision, 401(k) with match, paid time off, and more
Skills Required
- Strong organizational skills and attention to detail
- Effective verbal and written communication skills
- Familiarity with daily business operations and time management
- Ability to use a personal computer, calculator, and agency automation system
- Proficiency with Microsoft Word and Microsoft Excel
- Quality customer service skills
What We Do
Cross Insurance is a family owned insurance agency with over 40 branches throughout the Northeast. Established at the kitchen table of Woodrow Cross in 1954, today we have become one of New England’s largest independent insurance intermediaries. In 2023 and 2024 we were named the 2nd Largest Insurance Broker in Massachusetts. Since our founding, we have successfully acquired over 150 operations, increasing our footprint on the Northeast. With over 1,100 employees and counting, our experienced team is ready to provide insurance options for you. - 27th Largest Broker of U. S. Business, Per Business Insurance report ’20 - 2nd Largest Insurance Broker in Massachusetts, per Boston Business Journal ’22, '23, and '24 - Official Insurance Broker of the New England Patriots, Gillette Stadium, the Boston Bruins, the Boston Red Sox, and New England Revolution Four generations later, Cross Insurance is still family owned and operated. Cross Insurance is headquartered in Bangor, Maine.
