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Sell SHI's IT solutions to enterprise customers by developing strategic sales approaches, cultivating relationships, building pipeline, collaborating with internal teams and partners, and representing SHI at industry events. Meet or exceed revenue and profit goals while staying current on industry trends and competitive landscape.

Leads product marketing strategy for SHI’s networking solutions portfolio, including positioning, messaging, value propositions, go-to-market planning, sales enablement, solution launches, events, demonstrations, and thought leadership. Acts as the networking marketing subject matter expert, partnering with sales, engineering, business leaders, partners, and marketing teams. Uses market intelligence, customer feedback, competitive analysis, and performance data to improve programs and support revenue growth.

Manages customer engagements and internal projects from initiation through closure. Responsibilities include project planning, scheduling, scope, risks, issues, dependencies, communications, stakeholder alignment, financial tracking, change management, governance, corrective actions, and executive reporting. The role facilitates meetings and Scrum practices, drives team accountability, escalates blockers, and applies Agile, Waterfall, and hybrid methodologies while contributing to PMO improvements.

Build and manage strategic relationships with select technology vendors and alliance partners. Develop joint business plans, sales plays, and partner pipelines to drive revenue, renewals, and new opportunities. Coordinate with sales, services, marketing, and account teams; monitor alliance performance; manage contracts; organize training, certifications, and partner marketing; and forecast revenue. The role requires expertise in FinOps, IT asset management, software and cloud commercial models, vendor negotiations, and spend optimization platforms, with approximately 30% travel.

Researches artificial intelligence and emerging technology markets, competitors, startups, partners, customer adoption, and industry trends. Produces market intelligence reports, executive briefings, presentations, thought leadership, and strategic recommendations. Supports product marketing, portfolio planning, positioning, messaging, partnership evaluation, cross-business collaboration, and go-to-market initiatives by translating complex market signals into actionable growth opportunities.

Manage end-to-end benefits administration, leave of absence (LOA) and accommodation cases, and employee engagement programs. Provide employee guidance, coordinate with payroll and vendors, ensure regulatory compliance (FMLA, ADA, ERISA), analyze benefits and leave trends, and support communication, enrollment, and reconciliation processes.

Proactively generate net-new pipeline within high-growth and VC-backed accounts through account-based prospecting, cold outreach, discovery, and executive engagement. Partner with Account Executives to qualify opportunities, track pipeline in CRM, and refine messaging using market intelligence and sales tools to drive conversions.

Sell SHI's IT solutions to enterprise customers by developing strategic account plans, building and maintaining relationships, identifying pipeline opportunities, collaborating with internal teams and partners, and meeting or exceeding revenue and profit targets through field selling and events.

Support contract management and strategy by documenting processes, analyzing contract and sales data, managing CLM onboarding and audits, producing reports, and coordinating across sales, legal, operations, and marketing to improve efficiency and alignment.

The Digital Experience Manager defines SHI One’s value proposition, customer use cases, entry experiences, and adoption strategy. This role integrates the platform into marketing campaigns and customer journeys, collaborates with product, digital, sales, content, and creative teams, and leads pilot and test-and-learn programs. Responsibilities include analyzing user behavior and engagement data, gathering customer insights, optimizing experiences, prioritizing enhancements, and aligning cross-functional stakeholders to drive platform adoption and business outcomes.