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Build and scale Mintlify's backend systems: design and ship APIs, content ingestion and publishing pipelines, and AI search/retrieval infrastructure. Improve performance, reliability, caching, queues, databases, and observability while collaborating across design and engineering and influencing product direction.

The Enterprise Customer Success Manager will manage high-value accounts, fostering relationships and ensuring customer satisfaction and retention through strategic initiatives and data-driven processes.

Own mid-market outbound and inbound sales motions: identify and qualify prospects, execute GTM strategies, and meet or exceed monthly and quarterly sales KPIs to expand revenue from SMB to enterprise.

As a Product Engineer, you'll build user-facing features, collaborate on product direction, solve technical challenges, and improve UX and performance.

Sell Mintlify's documentation platform to mid-market and enterprise customers in NYC: develop inbound/outbound strategies, qualify leads against ICP, hit monthly and quarterly sales targets, and help build the NYC GTM motion as an early team member.

The Senior Solutions Engineer will work closely with sales and engineering teams, scoping technical solutions, leading customer interactions, designing prototypes, and helping close complex enterprise deals.

The role involves supporting the sales team by creating custom technical solutions, prototypes, and demos for enterprise customers. You will partner with sales and engineering to translate requirements into feasible solutions and help close deals.

Create repeatable marketing systems and content for social channels, support field and product marketing, write targeted developer-focused content, design campaigns to reach customers, and track/optimize metrics like pipeline influenced, meetings booked, signups, and cost per meeting.

Act as technical owner for large enterprise customers, ship backend production code, design self-hosted/VPC/SSO deployments, build integrations, debug full-stack production issues, and productize deployment patterns while feeding insights back to the core product.