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Provide analytical and organizational support for operations: build and maintain KPI reports and dashboards, perform forecasting and budgeting, conduct data mining and audits, develop SQL/AWS/Snowflake data tables, create Tableau and Excel reports, analyze trends/root causes, and drive process improvements and program administration.

Lead full-cycle corporate recruiting from intake through offer: source and engage candidates, build pipelines, consult with hiring leaders, screen and interview, manage 15–20 requisitions, track recruiting metrics, and maintain clear communication throughout the hiring process.

Sell domestic and international travel products (cruises, air, hotels, cars, land packages); build long-term member relationships; meet sales goals through upselling and cross-selling; provide tailored trip recommendations; complete training and participate in promotional incentives.

Travel Consultants sell travel packages, develop relationships with members, provide recommendations, and achieve sales goals while maintaining high organizational and communication skills.

Provide exceptional in-branch and phone service to members for insurance, membership, billing, passport photos, travel planning, and cashiering. Support agents, develop insurance leads, meet sales and service goals, and work scheduled branch hours with occasional local travel.

Develop and implement actuarial predictive models for pricing segmentation and lifetime value. Lead end-to-end pricing initiatives from analysis and model development through governance, implementation, and monitoring. Partner with Actuarial, Product, Underwriting, and IT, mentor team members, and ensure regulatory compliance and documentation.

Sell domestic and international travel packages (cruises, air, car, hotels, land packages); build long-term member relationships, tailor itineraries, cross-sell products, meet sales goals, and complete training programs to grow into leadership opportunities.

Provide member service and sales support in-branch and by phone: assist with insurance and membership inquiries, billing, cashiering, passport photos, road trip planning, develop insurance leads, support agents, and meet individual and team cross-selling goals. Participate in paid training and promotions from within.

Lead development and deployment of actuarial predictive models for pricing, segmentation, and lifetime value. Drive end-to-end pricing initiatives from analysis through governance, implementation, and monitoring. Partner with Actuarial, Product, Underwriting, and IT, mentor team members, ensure regulatory compliance, and deliver actuarially defensible, commercially sound pricing solutions.

Sell domestic and international travel packages (cruises, air, car, hotels), build member relationships, tailor itineraries, cross-sell related products, meet sales goals, complete training, and support member services.