AAA

Travel Consultant

Reposted 7 Days Ago

Be an Early Applicant

Birmingham, AL, USA

In-Office

Junior

Consumer Web • Transportation • Travel

The Role

Sell domestic and international travel packages (cruises, air, hotels, car, land packages), build lasting member relationships, tailor itineraries, cross-sell related products, meet sales goals, complete training and evaluations, and support member service with strong organizational and computer skills.

Summary Generated by Built In

Travel Consultant

Build Relationships. Grow Your Business. Create Unforgettable Travel Experiences.

At AAA, we help people create unforgettable travel experiences. If you love travel, thrive in a sales environment, and enjoy turning new connections into long-term client relationships, a career as a AAA Travel Consultant could be a great for this role. We’re looking for relationship-driven professionals who are passionate about travel and enjoy helping others explore the world.

Position Summary

This is a sales-focused role where you'll build lasting client relationships, create customized travel experiences, and grow your business through referrals, networking, and exceptional service. The ideal candidate brings a strong sense of urgency, embraces technology, and is energized by turning opportunities into loyal customers.

Work Environment

This is an on-site, sales-driven position focused on travel consulting, relationship management, and business development. Successful consultants actively build their business through referrals, networking, and exceptional customer experiences. Flexibility to step up when business needs arise, including occasional overtime during peak periods and Saturdays as needed.

What You'll Do

Consult with clients to plan and book domestic and international travel, including cruises, tours, vacation packages, hotels, airfare, and transportation.
Create personalized travel experiences tailored to each client's needs and goals.
Develop new business through networking, referrals, community engagement, and proactive follow-up.
Quickly respond to leads and opportunities, delivering exceptional customer service throughout the travel planning process.
Build long-term relationships that generate repeat business and referrals.
Utilize travel technology, CRM tools, and digital platforms to manage client relationships and bookings.
Stay up to date on travel destinations, industry trends, and supplier offerings undefined

You’ll Thrive In This Role If You:

Have a passion for travel combined with a drive to build relationships, grow business, and create exceptional client experiences.
Self-motivated to work towards and achieve goals, generate referrals, develop new business opportunities, and turn one-time transactions into long-term client relationships.
Strong follow-through and a proactive approach to pursuing opportunities, managing client needs, and driving sales success.
Excellent organizational skills with the ability to manage multiple clients, itineraries, deadlines, payments, and priorities in a fast-paced environment.
Tech-savvy and adaptable, with the ability to quickly learn and effectively navigate multiple systems and tools.
A solution-oriented mindset, taking ownership of challenges, recommending value-added products and services, and delivering results that earn repeat business.
Are motivated by results and enjoy seeing your efforts translate into measurable success

Qualifications

High school diploma or equivalent.
Strong communication, organization, and customer service skills.
Proficiency with Microsoft Office and web-based applications.
Ability to multitask and manage details effectively.
Ability to pass applicable pre-employment screenings undefined

Nice To Have

Experience in travel, hospitality, event planning, retail sales, banking, or a relationship-based sales environment.
Demonstrated success achieving goals and building customer relationships.
Experience generating leads, networking, and growing a client base.
Personal travel experience and a passion for helping others create memorable travel experiences.

Training & Growth

AAA provides comprehensive training through Auto Club University, including travel products, consultative sales, business development, and customer relationship management. Occasional travel may be required for training and educational opportunities.

Remarkable benefits:

• Health coverage for medical, dental, vision

• 401(K) saving plans with company match AND Pension

• Tuition assistance

• Floating holidays and PTO for community volunteer programs

• Paid parental leave

• Wellness programs

• Employee discounts (membership, insurance,

travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

Skills Required

High school diploma
2- or 4-year college degree
Pass a comprehensive criminal background check
Pass a thorough urine sample drug screening
At least 2 years successful retail sales, banking, or leisure travel agency experience in a goal-oriented environment
Availability to work most Saturdays and some evenings
Successful completion of Travel Consultant Trainee program (requires some travel for training)
Sales-driven with ability to meet and exceed goals
Computer savvy: navigate multiple systems and web browsers, Microsoft Office; type at least 30 WPM
Strong organizational skills and comfort with paperwork
Good written and oral communication skills and ability to multi-task

AAA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AAA and has not been reviewed or approved by AAA.

Pay Growth & Progression — Annual raises and bonuses are typically provided, signaling structured pay progression. Performance-based opportunities can add to earnings when goals are met.
Retirement Support — A 401(k) match and an additional employer contribution are part of the package. This strengthens long‑term financial value beyond base pay.
Leave & Time Off Breadth — Paid time off and paid holidays are provided, with generous PTO in the first year for certain roles. This breadth supports work‑life balance and recovery time.