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Generate profitable business by managing assigned customer accounts and prospects. Responsibilities include developing customer relationships, managing sales processes, negotiating deals, identifying cross-sell and upsell opportunities, acquiring new customers, delivering presentations, analyzing competition and market needs, creating account and sales plans, forecasting activities, and monitoring sales KPIs. The role requires collaboration with trade and cross-functional teams and ongoing customer contact.

Provides quotes, rates, and optimized routing for inland container movements by rail, truck, and barge. Negotiates trucker rates, maintains routing and vendor costs, updates logistics systems, supports commercial profitability, and manages rail billing and invoice-related processes. Resolves unrouted requisitions, routing issues, and rail billing problems within defined service timelines.

Monitors transpacific trade performance, market share, utilization, customer results, forecasts, bookings, pricing, and budget variance. Maintains trade databases, tariff pricing systems, reports, and booking tool parameters. Conducts competition and country performance analysis, identifies outliers, supports improvement initiatives, and works with Sales and regional teams to implement business plans and trade policies. Reviews system quality, booking rules, approvals, and business correspondence.

Generate profitable business for ZIM by managing assigned customer accounts, developing new leads, identifying growth opportunities, and increasing sales of shipping services, particularly special cargo. Responsibilities include needs analysis, solution design, negotiations, presentations, account planning, forecasting, KPI reporting, market and competitor analysis, and cross-functional collaboration. The role is fully remote but requires physical residence in Dallas, Texas, with ongoing customer contact and visits.

Manages the full sales cycle for small and medium-sized business accounts, from lead qualification through closure. Develops new business, cross-sells existing customers, maintains customer engagement, and identifies growth opportunities. Assesses market trends, customer needs, rates, contracts, and competitor offerings. Collaborates with internal teams, resolves customer issues, shares market updates, follows sales best practices, and monitors sales targets and KPIs.

Partners with senior leaders to develop and execute workforce, talent, employee experience, engagement, culture, and organizational effectiveness strategies. Advises on organizational design, leadership, change readiness, and complex people decisions; supports workforce planning, budgeting, merit, talent reviews, onboarding, development, and retention. Uses employee feedback and data to identify risks, guide action plans, and improve engagement, inclusion, trust, and performance. Also contributes to HR initiatives, policy enforcement, training, and project-based work.

Provides finance-function expertise across SAP FICO and connected applications. Acts as liaison between regional Finance teams and headquarters, supports system integration, localization, rollouts, fit-gap analysis, and day-to-day application operations. Manages SAP authorizations, role mapping, employee onboarding access, user guidance, and authorization controls. Also coordinates regional finance IT projects, documentation, process improvement, budget review, and business requirements analysis.

Support Account Owner with customer-facing and back-office sales activities: prepare quotes and proposals, manage forecasts and bookings, follow up on cargo readiness, handle inquiries, generate leads, and maintain customer relationships.

Generate profitable business by managing assigned customer accounts, developing new leads, increasing sales, and focusing on special cargo. Responsibilities include needs analysis, solution design, deal negotiation, cross-selling, customer visits, sales presentations, account planning, competitive analysis, forecasting, KPI reporting, and collaboration with trade and cross-functional teams.

The IT Services Manager oversees IT infrastructure and operations, manages support services, coordinates office relocations, and ensures compliance with service level agreements while providing hands-on technical support and vendor negotiations.