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Coordinate commercial aspects of refrigerated and dangerous-goods cargo, monitor equipment forecasts and volumes, liaise between sales, customers, and logistics, analyze regional performance, support budgeting and specialized equipment allocation, and provide backup for out-of-gauge and tank activities.

Manage and maintain cold treatment and controlled-atmosphere shipment data, coordinate vendor and terminal operations, ensure USDA approvals, process related invoices, and produce weekly/monthly reports while supporting process improvements across commercial teams.

Maintain and update ZIMBI/ZIMAPS systems with vessel voyage data, update P&L forecasts, prepare weekly and monthly forecast comparisons and analysis, reconcile forecasts vs. logistics and actuals, support annual budgeting in Jadox, review standard costs, and report KPIs per Finance Director guidelines.

The IT Services Manager oversees IT infrastructure and operations, manages support services, coordinates office relocations, and ensures compliance with service level agreements while providing hands-on technical support and vendor negotiations.

Candidates are invited to apply and review open positions, with encouragement to visit the careers page regularly for updates.

Support Account Owner with customer-facing and back-office sales activities: prepare quotes and proposals, manage forecasts and bookings, follow up on cargo readiness, handle inquiries, generate leads, and maintain customer relationships.

Support Account Executives and branch management by handling customer inquiries, preparing quotes/contracts/reports, generating and qualifying sales leads, maintaining CRM data, coordinating cross-functional teams, and assisting with customer meetings and market intelligence in the ocean shipping industry.

Price exports from US and Canada to Latin America: respond to rate requests, prepare quotes, update tariff systems and rate schedules, support contract filing, produce and analyze freight recaps, monitor vessel/market trends, and communicate with sales and customers.

Prepare and maintain vessel operation and scheduling reports for ZIM-operated and partner vessels in US ports. Manage arrivals/departures in AgenTeam, coordinate ERDs and cutoffs, process COD requests, analyze discrepancies, support financial and operational reporting, recommend process improvements, and perform related administrative tasks.