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Leads the Partnership Development and Stewardship team focused on community organizations. Develops fundraising, sponsorship, engagement, retention, and revenue-growth strategies; manages partner portfolios using Moves Management; cultivates senior-level relationships; oversees events and organizational representation; and mentors, coaches, hires, and evaluates staff. Collaborates across ALSAC to strengthen enterprise account management, establish operating policies, communicate partnership performance, and expand long-term relationships with community, civic, faith-based, membership, and volunteer-led organizations.

Build and maintain secure, scalable AI platform foundations, including LLM gateways, retrieval-augmented generation systems, backend services, APIs, embeddings pipelines, and cloud infrastructure. Develop AI applications in containerized environments using CI/CD, implement governance and observability controls, integrate enterprise systems, and support platform reliability. Independently deliver moderate features, collaborate with stakeholders and senior engineers, participate in Scrum, and mentor junior team members.

The Executive Advisor manages transformational gifts, collaborates with executive leadership, and develops donor strategies to engage ultra-wealthy individuals and families at $10M+ levels.

Advises enterprise teams on quality management and continuous improvement. Identifies process inefficiencies, conducts operational assessments, maps workflows, establishes metrics, resolves quality issues, and implements cross-functional improvements. Trains and mentors employees in Lean Six Sigma and other quality methods while supporting sustainable solutions that improve stakeholder experience, revenue, and brand outcomes.

As a Software Engineer IV, you will design scalable applications, mentor other engineers, lead technical efforts, and enhance DevOps practices.

Leads IT supplier management across software, SaaS, cloud, infrastructure, telecommunications, consulting, and managed services. Responsibilities include supplier strategy, governance, performance measurement, contract negotiations, RFx processes, renewals, spend optimization, risk management, SLA enforcement, reporting, and cross-functional collaboration with IT, Finance, Procurement, Legal, and Security. The role also coaches team members and improves supplier management processes.

Manages daily mailroom operations, including postal mail pickup, sorting, internal distribution, outgoing shipments, courier packages, supplies, equipment maintenance, reporting, and shipping guidance. Supervises, schedules, trains, and evaluates Mailroom staff while ensuring compliance with safety, security, and operational procedures. Coordinates suspicious-package handling with Security and maintains efficient, cost-effective delivery processes.

Provide multi-channel donor and volunteer support (phone, email, chat, text, social media); coach and motivate fundraisers; resolve issues and deliver exceptional service; engage Spanish-speaking communities; educate supporters on St. Jude's mission; monitor feedback and recommend improvements; work a hybrid schedule with occasional evenings, weekends, and peak-season availability.

Support enterprise technology adoption by developing and executing change enablement strategies: stakeholder analysis, communications, training, process improvement, workshops, and adoption metrics. Partner with product, IT, and business leaders to assess impacts, create learning resources (including digital/AI-enabled), facilitate training, and monitor sustained adoption. Travel ~10–15%.

Lead documentary-style video production from concept to distribution to advance St. Jude's brand and fundraising. Produce and edit broadcast and online content, conduct on-camera interviews, write scripts, collaborate with cross-functional teams, ensure brand and legal compliance, and manage multiple projects, timelines, and stakeholder feedback.