Join our IT organization as a Sr. Advisor leading the vision, priorities, and delivery outcomes across IT Service Management, with a strong focus on IT Asset Management, operational performance, and continuous improvement. You’ll translate business needs into actionable roadmaps, strengthen governance and controls, and use reliable data, reporting, automation, and AI to improve decision-making and efficiency. The ideal candidate brings
experience in IT Operations, Supplier Management, or Asset Management, with expertise in hardware/software lifecycle management, licensing, procurement, audit readiness, and related tooling. You’ll collaborate across IT leadership, vendors, and partner teams to improve how IT manages assets, spend, risk, and service performance.
What you’ll do:
- Build and maintain service roadmaps; prioritize work and ensure measurable outcomes across IT PO/Invoice Processing, IT Asset Management, and IT Telco/SMO reporting.
- Improve process controls, compliance, and risk management; drive transparency and effectiveness with reliable metrics and dashboards.
- Influence and align stakeholders across IT leadership, vendors, and partner teams.
What you’ll bring:
- Deep IT Asset Management expertise: hardware/software lifecycle governance, license & entitlement oversight, inventory accuracy, audit readiness, and tooling familiarity (e.g., asset repositories).
- Solid understanding of procurement workflows (PO matching, invoice validation) and telco billing/usage reporting.
- 7+ years in IT Operations/Supplier Management/Asset Management and a bachelor’s degree in a related field.
- Strong communication, analytical problem‑solving, process automation, and the ability to drive outcomes in cross‑functional environments.
- Ability utilize AI to enhance, automate, and streamline processes.
- Impact:
- Your work will streamline how IT manages assets, spend, and reporting—delivering clear results, better controls, and continuous improvement across our IT Supplier Management services.
This role is based at our National Executive Office in Memphis, TN. Candidates are eligible for a hybrid work schedule.
Benefits & PerksThe following Benefits & Perks apply to Full-Time Roles Only.We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same.
- Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
- 401K Retirement Plan with 7% Employer Contribution
- Exceptional Paid Time Off
- Maternity / Paternity Leave
- Infertility Treatment Program
- Adoption Assistance
- Education Assistance
- Enterprise Learning and Development
- And more
ALSAC is an equal employment opportunity employer.
ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.
No Search Firms:
ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.
Skills Required
- 7+ years of experience in IT Operations, Supplier Management, or Asset Management
- Bachelor's degree in a related field
- Expertise in hardware and software lifecycle governance
- Experience with software licensing and entitlement oversight
- Experience maintaining inventory accuracy and audit readiness
- Familiarity with asset repositories or related IT asset management tooling
- Understanding of procurement workflows, including purchase order matching and invoice validation
- Understanding of telecommunications billing and usage reporting
- Strong communication and analytical problem-solving skills
- Experience with process automation and cross-functional outcome delivery
- Ability to use AI to enhance, automate, and streamline processes
St. Jude Children's Research Hospital - ALSAC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about St. Jude Children's Research Hospital - ALSAC and has not been reviewed or approved by St. Jude Children's Research Hospital - ALSAC.
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Fair & Transparent Compensation — Pay is considered generally fair for many roles, with overall compensation ratings leaning positive and a majority indicating they feel fairly paid in some datasets.
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Healthcare Strength — Benefits are often described as comprehensive, with strong healthcare coverage and dependable plans highlighted as a key advantage.
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Retirement Support — Retirement benefits are portrayed as solid, contributing to perceptions of a robust overall benefits package.
St. Jude Children's Research Hospital - ALSAC Insights
What We Do
ALSAC is the largest healthcare-related charity in the United States. Founded in 1957 by Danny Thomas, our sole mission is to raise the funds and awareness needed to operate and maintain St. Jude Children's Research Hospital®. While our headquarters can be found in Memphis, Tennessee, we have additional offices in more than 30 locations across the country and in Puerto Rico with positions in fundraising, marketing, digital, information technology, legal, finance and many other disciplines all supporting our lifesaving mission - Finding cures. Saving children. ® At ALSAC, we believe in hiring the best and brightest from around the globe, and in 2020 we were named #1 on Fast Company's 100 Best Workplaces for Innovators. With a concerted focus on diversity and inclusion, we value and respect the contributions of all of our employees. Our work environment encourages everyone to be their authentic selves as we strive together towards a day when “no child dies in the dawn of life.” As we look to the future, we understand that we must be relentlessly innovative. Our work helps fuel the groundbreaking research and treatment at St. Jude and ensures that families never receive a bill from St. Jude for treatment, travel, housing or food — because all a family should worry about is helping their child live. View our career opportunities at https://www.stjude.org/jobs/alsac.html and follow ALSAC across social media using @stjude. To learn more about the research hospital, follow St. Jude Children's Research Hospital on LinkedIn. For specific career opportunities available through the hospital, visit www.stjude.org/JoinOurMission.
