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Guide clients through onboarding, training, adoption, and ongoing use of the KODE OS platform. Deliver customized training and close-out packages, conduct follow-ups, measure operational improvements and ROI, gather feedback, resolve support issues, and coordinate with engineering, Mission Control, and deployment teams to improve implementation standards and client outcomes.

Provides technical support to sales teams during RFPs, client meetings, demos, and pre-sales discussions. Develops proposals, technical architectures, budgets, and demo environments for smart building projects. Reads construction plans, control schematics, and specifications; analyzes RFIs and RFPs; and applies building controls, hardware, software, and communication protocol expertise to customer solutions. Supports customers, resolves service issues, and travels to customer sites approximately 25% of the time.

Integrates building devices and systems into KODE OS by assessing network infrastructure, configuring Niagara devices and stations, managing VPN and reverse proxy connections, enabling APIs, troubleshooting connectivity issues, supporting testing and UAT, and coordinating with clients, vendors, engineers, and project managers. The role also maintains discrepancy reports, reviews vendor quotes, documents lessons learned, and supports smooth project delivery.

As a Senior Integration Engineer, you'll oversee integration of building devices into KODE OS, manage networks, configure integrations, and collaborate with clients and teams to solve complex technical issues.

Owner of customer relationships for KODE OS enterprise accounts. Defines success plans, drives platform adoption, measures value, manages health and renewals, identifies expansion opportunities, and advises facilities/real estate/IT stakeholders to improve building operations, energy performance, and occupant comfort.

The Client Support Manager will transform support operations by developing a support strategy, leading a team, managing SLAs, and enhancing client engagement processes.

The Senior DevOps Engineer will build secure, scalable infrastructure on AWS, manage Kubernetes platforms, and oversee FedRAMP-related tasks while ensuring compliance and operational efficiency.

The Senior Software Engineer will design and build scalable services and modules, collaborate with product leads, write efficient code, and conduct code reviews.