Top Tech Jobs & Startup Jobs

Leads Fi’s product design direction across its customer lifecycle, manages and mentors senior designers, establishes design quality and systems, and advocates for customer-centered experiences. Partners with research and cross-functional leaders to translate insights into product priorities, designs for global scale, and contributes hands-on in Figma. The role also guides AI adoption in the design process and requires strong consumer product design, strategic leadership, and team development experience.

Own Fi’s lifecycle and email marketing strategy across acquisition, onboarding, retention, and reactivation. Create and optimize campaigns for product launches, brand moments, and seasonal activations; collaborate with brand, creative, growth, product, CX, and data teams; conduct A/B testing; analyze performance in Tableau and AWS Redshift; expand SMS and in-app messaging; and ensure deliverability, compliance, and consistent brand execution.

Own Fi’s lifecycle marketing strategy across email, SMS, automated journeys, segmentation, testing, retention, renewal, and winback. Manage campaign calendars, deliverability, compliance, lifecycle technology, budget, and KPI reporting. Partner with Product, Engineering, Data, Legal, Creative, and Customer Support on tracking, attribution, and customer communications. Build hands-on programs while coaching an Email Marketing Manager and optimizing engagement, revenue, retention, and list health.

Own marketing analytics across paid media, ecommerce, lifecycle, retention, Amazon, and DTC channels. Build source-of-truth dashboards, measure CAC, ROAS, conversion, and channel contribution, and develop incrementality tests and media mix models. Partner with Growth, Product, and Finance on experimentation, forecasting, budget allocation, and membership economics. Translate complex analyses into actionable recommendations for executives while maintaining accurate warehouse-based reporting and identifying performance opportunities.

Lead end-to-end go-to-market strategy and execution for product and feature launches. Partner cross-functionally with paid, lifecycle, retail, brand creative, product, and B2B teams to craft integrated campaigns, oversee organic social and community strategy, guide content and voice, run partner marketing, and optimize the rescue program to drive sales, engagement, and brand affinity.

Own US fulfillment end-to-end: manage 3PL relationships and warehouse performance, control inbound freight and costs, run inventory integrity and kitting, audit invoices, negotiate carriers, lead returns and reverse logistics, support international expansion and new fulfillment nodes, and partner with finance, data, and engineering to reduce errors and cost per order.