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Premium Audit Interns retrieve and communicate information for internal and external customers, provide professional customer service, analyze complex problems, apply mathematical and business judgment, and make ethical recommendations with management oversight. Interns participate in professional development and networking while supporting team objectives and gaining exposure to the insurance industry.

Lead end-to-end delivery of software products and complex subsystems across multiple platforms. Define engineering practices, influence solution architecture, and oversee CI/CD, DevOps, source control, testing, code quality, and environment management. Provide technical leadership through hiring, mentoring, collaboration, conflict resolution, and culture development. Drive continuous improvement, root-cause problem solving, documentation review, and delivery of incremental customer value.

Build and own cloud-based data pipelines and governed data products supporting Employee Benefits Sales and Underwriting. Design ELT solutions, integrate complex data, improve data quality, and implement CI/CD and enterprise data engineering practices. Architect hybrid cloud solutions using AWS, Hadoop, Spark, Kafka, Snowflake, and related technologies. Influence architecture and tooling decisions, document technical guidance, mentor teams, evaluate emerging technologies, and contribute to strategic roadmaps.

Leads the technology strategy, modernization, and execution for Employee Benefits and Employer Experience platforms. Oversees cloud-native, API-driven engineering, AI-first development, DevSecOps, application modernization, and enterprise technology roadmaps. Builds high-performing global engineering teams, drives organizational transformation, manages vendors, aligns technology with business priorities, and promotes engineering excellence, responsible AI adoption, productivity, resilience, and continuous improvement.

Develops and maintains staffing and capacity models for service and call center operations. Forecasts long-term workforce needs, analyzes variances and scenarios, recommends hiring and scheduling plans, and supports operating budgets and financial outlooks. Partners with Operations, Finance, HR, and Training to assess workload, productivity, staffing risks, service-level impacts, and business initiatives. Communicates findings, influences decisions, and optimizes resource utilization through quantitative analysis and workforce planning.

Develop and maintain full-stack applications and an enterprise data platform supporting investment and financial decision-making. Build data ingestion, transformation, orchestration, APIs, services, web applications, automation, and event-driven solutions. Integrate internal and third-party data while ensuring security, quality, governance, testing, and operational reliability. Collaborate with business partners, analysts, architects, and engineering teams to translate requirements into scalable solutions and provide ongoing application support.

Ten-week Business Operations internship at an investment management company. The intern will support performance measurement, reporting, trade operations, data integrity, reconciliations, valuations, process improvement, workflow enhancement, and technology-enabled solutions. Responsibilities include analyzing data, documenting processes, supporting controls, collaborating with business and technology partners, and presenting a capstone project to senior leaders.

Provides insurance defense representation for complex general liability matters in Illinois. Responsibilities include legal research, defense strategy development, pleadings, discovery, depositions, motions, briefs, client communication, negotiations, court appearances, hearings, arbitrations, and trials under attorney supervision. The role is remote but requires travel within the assigned jurisdiction for court appearances and occasional in-office meetings.

Manages personal insurance sales across the Dallas-Fort Worth and North Texas territory. Develops territory and agency sales plans, builds relationships with independent agencies, conducts consultative sales meetings, supports agent training and marketing, and drives policy growth, retention, profitability, and market share. Uses analytics and sales tools to monitor outcomes, prioritize agency opportunities, and exceed production targets. Requires frequent territory engagement and travel, with a hybrid office arrangement.

Leads customer strategy for Middle and Large Business commercial insurance, creating and activating a customer blueprint that drives value, loyalty, retention, growth, resilience, risk prevention, and simpler experiences. Aligns sales, underwriting, claims, risk engineering, operations, service, and innovation leaders around customer outcomes. Develops playbooks, governance, metrics, and operating routines while embedding customer-centricity across business planning and execution.