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Own and standardize GRID infrastructure documentation and site-readiness processes. Validate install readiness, convert field records into structured documentation, coordinate with engineering and field vendors, train teams, track documentation gaps, and enforce quality metrics to reduce install delays and scale deployments.

Lead end-to-end telecommunications and infrastructure projects using PMI standards. Plan, schedule, budget, monitor risks and issues, manage stakeholders and team members, ensure SLAs and KPIs, deliver multisite national deployments, and maintain customer relationships while meeting financial targets.

Manage a portfolio of existing client accounts as the primary contact, conduct quarterly reviews, drive revenue through upselling, build executive-level relationships, develop product expertise, maintain proactive client communication, and create strategic account plans to grow accounts.

Coordinate structured cabling and telecom projects (cat5e/cat6/fiber), manage budgets and purchase orders, liaise with customers and subcontractors, assemble deliverables, run kickoff/closeout calls, and support after-hours work and some travel.

Lead consultative discovery and design of network, IoT, and managed services solutions; produce solution designs, SOWs, and technical project plans; present tailored technical proposals; act as deal architect, collaborate with subject-matter experts, and support implementation to meet sales and profitability goals.

Manage and support Granite's Premier enterprise accounts, provide 24x7 availability, run weekly meetings with minutes and follow-ups, handle phone line maintenance, outages, billing and reporting, and coordinate with customers, sales, and internal teams.

Drive business growth by prospecting, cold calling, generating leads, building relationships, presenting and negotiating tailored telecommunications solutions, closing deals, meeting sales quotas, and maintaining accurate records in Salesforce.

Manage Granite's Premier Fortune 500 accounts: provide 24/7 support, conduct weekly meetings with action-item follow up, handle phone line maintenance, outages, billing, reporting, and coordinate with customers, sales and internal teams to ensure service quality.

Manage a portfolio of existing client accounts, conduct quarterly reviews, drive revenue through upsells, build executive relationships, develop account plans, maintain proactive client communication, and meet quota/commission targets.

The Executive Account Manager is responsible for managing strategic partnerships, onboarding portfolio companies, contract negotiation, cross-functional leadership, and revenue growth. They act as a trusted advisor to stakeholders and ensure operational excellence.