Top Tech Jobs & Startup Jobs

Manage Premier accounts for Fortune 500 customers by providing ongoing support, leading weekly meetings, documenting actions, coordinating issue resolution, and handling phone-line maintenance, outages, billing, and reporting. Communicate with customers, sales teams, and internal staff while delivering responsive, organized service.

Supports administration, provisioning, troubleshooting, documentation, testing, and ongoing improvement of wireless products and services. Coordinates with Product Management, Operations, IT, Development, Sales, and Customer Support to resolve issues and support launches and enhancements. Maintains product documentation, monitors tickets and service levels, analyzes customer feedback and operational metrics, and assists with requirements, workflows, UAT, and production releases.

Manages a portfolio of customer accounts, conducts quarterly business reviews, builds executive relationships, and drives revenue through upselling to existing clients. The role requires strategic account planning, strong product knowledge, proactive client communication, and quota attainment. Candidates should have account management or sales experience, CRM proficiency, strong communication skills, and the ability to understand and address client business needs.

Prospects and qualifies business leads, conducts cold outreach, builds client relationships, presents wireless and mobility solutions, negotiates deals, and meets sales quotas. The role requires maintaining sales activity and opportunity records in Salesforce while collaborating with marketing and technical teams to develop customized proposals and close new business.

Manages a portfolio of existing customer accounts through proactive communication, quarterly business reviews, executive engagement, strategic account planning, and product expertise. Identifies and closes upsell opportunities within the existing client base while meeting revenue and commission targets. Builds trusted client relationships, understands business challenges, and positions tailored solutions to support account growth.

Coordinates government projects across internal departments, clients, and local contacts. Maintains project trackers, places and tracks orders, coordinates installations and service ports, monitors schedules, resolves issues, and submits deliverables within service-level agreements. The role supports Transition Project Managers and requires strong organization, reporting, communication, and spreadsheet/database skills.

Develop new B2B business nationally by selling telephone services and data telecommunications products to state, local, and education entities. Responsibilities include prospecting, building sales pipelines, presenting solutions to government executives, identifying customer needs, creating customized proposals, managing the full sales cycle, closing deals, meeting quotas, and maintaining client relationships.

Manage premier business customer accounts, provide ongoing 24/7 support, conduct weekly meetings, document action items, and coordinate issue resolution across phone services, outages, billing, reporting, sales, and internal teams. The role requires strong customer service, communication, organization, problem-solving, and multitasking skills, along with a bachelor’s degree and intermediate to advanced Microsoft Excel and Access knowledge.

Leads telecommunications and infrastructure projects from planning through delivery across national and international multisite environments. Manages budgets, schedules, resources, risks, customer relationships, SLAs, project teams, and stakeholder communications. Oversees multiple concurrent projects, coordinates technical and operational teams, supports customer enhancements and business development, and drives process improvements while meeting financial, quality, and customer satisfaction targets.

Manage and grow large enterprise and national accounts by identifying opportunities, developing tailored solutions, presenting proposals, and closing complex multi-site sales. Build relationships with key decision-makers, sell Granite’s products and services, collaborate with cross-functional teams, and support customer engagements through required travel.