Top Tech Jobs & Startup Jobs

Serve as the central escalation point for complex Order-to-Cash issues. Triage and track incidents, perform root-cause analysis, coordinate cross-functional resolutions to remove payment blockers, reduce AR delinquency, support system upgrades/UAT, and drive process improvements while championing customer experience and timely communications.

Support administration and analysis of compensation programs across US and Canada. Perform job evaluations, salary and market pricing analysis, identify pay trends and gaps, prepare reports, support merit/bonus cycles, participate in survey submissions, maintain compensation data, and partner with HR and business stakeholders on Total Rewards projects.

Lead design, implementation, and administration of sales incentive and commission programs. Build compensation models, forecast payouts, run contests and SPIFFs, analyze performance, maintain governance, and partner cross-functionally to ensure compliance and alignment. Drive communications, training, and executive reporting to optimize sales behaviors and outcomes.

Drive strategic selling to grow and retain enterprise accounts by securing renewals and incremental contracts, leading cross-functional account teams, influencing pricing, creating account growth strategies, and delivering Staples product solutions to senior customer stakeholders.

Manage and optimize third-party marketplace channels (Amazon, Walmart) to drive revenue, conversion, and margin. Execute listing, merchandising, promotions, and pricing strategies. Analyze performance data, track KPIs, partner cross-functionally (Product, Merchandising, Supply Chain, Marketing, Finance), and support junior team members and process improvements.

Lead Quill's creative vision across digital, print, social, email, packaging, and video. Develop and present campaign concepts, mentor creatives, manage production and projects, ensure brand consistency, and optimize work using performance insights.

Hunt and win net-new small-to-medium business customers within a defined territory using phone, video, and face-to-face outreach. Set appointments, use prescribed sales tools (Tenfold, SFDC), work with internal teams to onboard accounts, present tailored solutions, overcome objections, and drive account retention and expansion.

Own the end-to-end SMB customer lifecycle strategy from acquisition through onboarding, activation, growth, and reengagement. Define lifecycle stages, success metrics, and operating cadences; analyze acquisition quality and funnel performance; influence digital experiences and messaging; optimize handoffs to sales/support; develop interventions for under-engaged accounts; identify friction points and drive cross-functional improvements.

Prepare and review monthly journal entries and reconciliations, support close and SOX compliance, partner with auditors and business teams, manage expense areas, analyze accruals/variances, improve processes, and support reporting and forecasting for assigned balance sheet and income statement areas.

Lead product vision and roadmap for AI/ML-powered commerce experiences. Define requirements, prioritize backlog, partner with engineering/data science/MLOps, run experiments and KPI tracking, and deliver scalable features that improve acquisition, engagement, and retention.