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Sell NICE Value Realization Services across the Americas by driving services-only opportunities, developing GTM and pipeline, evangelizing solutions, engaging C-level buyers, forecasting, and ensuring delivered value for renewals and expansions.

Enable and mentor partners to sell and deliver NiCE AI/CCaaS solutions. Lead technical discovery, demos, PoVs, and architecture reviews; build partner enablement content; manage technical partner relationships, integrations, release impacts, and service scoping.

The Global Partner Program Manager drives program evolution for a global partner initiative, enhancing partner experience and operational effectiveness through cross-functional collaboration, process optimization, and performance metrics.

Lead Actimize business development and consulting engagements to drive adoption of financial crime solutions. Serve as trusted advisor to sales and clients, identify upsell/cross-sell opportunities, develop go-to-market strategies, mentor teams, create implementation plans, and deliver measurable business transformation and ROI using NiCE Actimize products and best practices.

The AI Solution Strategist will bridge technical teams and business stakeholders to define and launch conversational AI agents while managing multiple complex projects and ensuring customer success and engagement.

Lead cross-functional GTM programs to build scalable reporting systems, KPI governance, and automated dashboards. Drive data-driven analysis for revenue and operational performance, coordinate Sales/CX/executive stakeholders, and implement process improvements, documentation, and automation to increase reporting accuracy, forecast visibility, and program scalability.

Drive pre-sales for NICE Customer Service Automation by designing technical solutions, delivering demos, evaluating customer infrastructures, responding to RFIs/RFPs, and partnering with sales, product, and engineering to apply conversational AI, analytics, and digital engagement to CX problems.

The role involves enabling partners to build AI Agents on the Cognigy platform through hands-on technical support, workshops, and mentoring on JavaScript and integrations, while collaborating closely with internal teams.

The Director of Revenue Accounting will oversee global revenue recognition strategies and ensure compliance with ASC 606, managing a multi-regional team and collaborating with various departments to improve revenue processes.

The Technical Customer Success Manager supports CSMs by providing technical expertise for enterprise customers in conversational AI solutions, focusing on best practices and troubleshooting.