Top Tech Jobs & Startup Jobs

Manage and grow a strategic global customer's relationship by retaining business, identifying cross-functional needs, driving revenue growth, coordinating global solutions, delivering business reviews, and collaborating with senior leaders to create value and reduce costs.

Lead TradeDesk operations for HTS classification, shipment management, document generation, and PGA compliance. Manage a 15-20 person team, drive process improvements, handle escalations, mentor staff, monitor KPIs, and coordinate with stakeholders to ensure regulatory compliance and operational excellence.

Lead TradeDesk operations focused on HTS classification, shipment management, document generation, and PGA compliance. Oversee a team of 15–20, drive process improvements, manage escalations and client relationships, monitor KPIs, and mentor staff to ensure regulatory compliance and operational excellence.

Manage and grow customer accounts within global logistics by building relationships, identifying growth opportunities, driving operational excellence, and using BI and systems (Dynamics, SharePoint, EDI, CRM) to meet KPIs. Lead strategic reviews, support invoicing/collections, enable cross-functional delivery, and champion continuous improvement and customer success.

Provide in-house legal support for commercial contracting, privacy/data protection, government and regulated-industry contracts, and corporate governance. Draft, negotiate, advise business teams, manage outside counsel, develop templates/playbooks, and support cross-functional initiatives to balance legal risk with commercial objectives.

Deliver first-level technical support for hardware and software issues, ensuring customer satisfaction and compliance with IT policies. Assist with routine maintenance, system updates, and manage hardware inventory under supervision.

The Lead FTZ Customer Service Representative oversees FTZ operations, ensures compliance, trains staff, and communicates with clients for optimal service delivery.

Develop and run district-level customer retention programs, support product-level retention, facilitate branch retention meetings, analyze customer revenue trends, ensure call and review targets, coach teams, and drive revenue growth across products and geographies.

Provide in-house commercial and corporate contracting support focused on sell-side customer agreements. Draft, review, and negotiate contracts; identify and mitigate legal and commercial risk; create templates/playbooks; manage outside counsel; support banking/credit agreements and dispute management; partner with Sales, Finance, Product and global teams to enable business growth.

Coordinate timely and accurate import freight movement and documentation, handle data entry and track-and-trace, liaise with customers and service providers, ensure compliance with policies and regulations, manage billing and KPIs, and improve department process efficiency.