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Manages strategic distributor relationships and leads onboarding into sales tracing and rebate processing programs. Coordinates with IT, data, contracts, EDI, finance, and manufacturer teams; ensures accurate distributor data submissions, chargeback and rebate reconciliation, contract pricing validation, and discrepancy resolution. The role also drives process improvements, reporting enhancements, SOP development, risk escalation, and distributor satisfaction.

Processes vendor contracts, NDC rebate requests, special pricing, invoices, credits, and debits. Maintains contract and membership eligibility records, validates data, audits files, resolves rebate disputes and vendor denials, and supports trading partners and internal stakeholders. The role also handles customer setup, data entry, inbox monitoring, workflow updates, and administrative support while ensuring accurate and timely rebate processing.

Analyzes GPO agreements, pricing, supplier data, and distributor performance to identify growth opportunities. Maintains supplier opportunity and workplan funnels, supports contract accuracy in administration systems, reports adoption metrics, and partners with Business Development, GPOs, and field sales on distributor outreach and supplier participation. Assists with RFI/RFP submissions and translates contract analytics into prioritized growth initiatives.

Owns end-to-end distributor onboarding for a GPO, coordinating contracts, timelines, stakeholder handoffs, membership setup, roster integrity, and go-live activities. Maintains authoritative eligibility data, researches contract terms and pricing discrepancies, communicates status and escalations, and improves onboarding and contract lifecycle processes. The role also supports distributor notifications, leadership updates, meetings, documentation, and compliance guidance while managing multiple concurrent engagements and limited travel.

Supervise daily outbound shipping across distribution centers and contract storage facilities. Lead warehouse personnel, manage workflow and productivity, monitor carrier performance, ensure regulatory compliance, and improve shipment accuracy. Configure TMS and WMS processes, analyze inventory and capacity reports, resolve system discrepancies, support hiring and employee relations, conduct safety training, and assist with carrier selection and contract negotiations.

Sell and promote healthcare products to medical and specialty distributors through phone and video outreach. Responsibilities include acquiring and retaining accounts, expanding product sales, developing sales plans, maintaining customer and market intelligence in Salesforce.com, monitoring competitive activity, and managing regional account details such as pricing, credit, setup, reporting, and demand requests.

Leads enterprise sales growth through new business acquisition, strategic account management, customer retention, and account expansion. Responsibilities include executive relationship development, full-cycle sales, account planning, negotiations, forecasting, pricing and profitability management, pipeline development, and cross-functional coordination. The role focuses on healthcare distribution and supply chain markets, balancing new revenue generation with long-term customer growth and retention.

Provide high-level administrative support to the CEO including complex calendar and travel management, coordinating meetings and events, handling confidential communications, preparing and proofreading correspondence and presentations, liaising with internal and external senior stakeholders, managing filing systems, and leading special projects as assigned.

Own distributor connectivity onboarding and EDI implementations end-to-end: scope ERP environments, manage EDI mapping/testing, operate FusionPoint for flexible intake, monitor data quality, and coordinate security, legal, product, and sales to drive reliable, automated sales-trace feeds.

Manage intake, investigation, reconciliation, and resolution of rebate discrepancies with vendors and distributors. Research sales and contract data, process credits/debits, monitor vendor credit status, maintain documentation, communicate with stakeholders, and support process improvements to meet SLAs and KPI targets.