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Lead design and implementation of agentic AI workflows and orchestration. Build and tune AI agents, integrate them with enterprise systems (ERP/CLM/CRM), create guardrails and monitoring, partner with customers and product teams, and deliver reusable blueprints, PoCs, and production-grade AI automation.

Drive new logo and enterprise expansion sales for Coupa by prospecting, qualifying, and closing cloud-based spend management deals (>six-figure) within strategic accounts >$1B. Build C-level relationships, create account plans and joint roadmaps, collaborate with internal teams, and provide accurate forecasts and pipeline reporting to meet revenue targets.

Lead design, automation, and maintenance of cloud-based database infrastructure (primarily SQL Server and MySQL). Improve reliability with monitoring, HA/DR, automation, troubleshooting, on-call support, and mentoring of junior engineers while collaborating across teams.

Lead and execute sourcing strategies for indirect categories using Coupa. Run RFx/auction events, negotiate supplier contracts, ensure contract compliance and onboarding, analyze spend to identify savings, track and validate realized savings, and act as procurement liaison to internal stakeholders.

Lead RevOps data modeling, ETL/DBT development, and dashboarding to ensure high-quality revenue data. Build Snowflake data marts, author complex SQL, create Tableau visualizations, apply AI/ML forecasting, and partner with Sales, Marketing, Finance, and IT to resolve data quality and reporting issues.

Lead RevOps data modeling, ETL/DBT development on Snowflake, SQL-based analytics, and Tableau reporting. Optimize and maintain RevOps systems (Salesforce, Clari, Outreach, Gong/Chorus), ensure data quality, apply advanced analytics/AI concepts for forecasting, and partner cross-functionally to deliver actionable revenue insights.

Lead adoption and growth of Coupa Pay with enterprise customers by building adoption strategies, driving virtual card and digital payments usage, delivering platform demonstrations and training, measuring success against business goals, and coordinating internal and external partners to ensure rapid go-live and sustained adoption.

Lead architecture and delivery of Coupa's AI platform: define canonical APIs, agent orchestration, RAG pipelines, and multi-tenant policy enforcement. Mentor and influence engineering leaders, drive proofs-of-concept, author technical designs, and evangelize the platform externally.

Own and orchestrate the end-to-end App Marketplace partner lifecycle: intake/qualification, cross-functional evaluation, commercials, onboarding, GTM launches, partner performance management, events support, and process improvements to scale partner operations.

The Director, Customer Value Management will lead execution of programs that drive value realization and retention, collaborating across teams to enhance customer engagement and satisfaction.