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Lead architectural evolution of a high-traffic B2B SaaS supplier platform: define microservice boundaries, APIs, CI/CD, multi-cloud deployment, security, multi-tenancy, and mentor engineers while partnering with SRE, product, and business teams.

Lead product design, requirements, prioritization, and delivery for complex cross-functional initiatives. Build adoption and customer-health dashboards, analyze usage and competitive positioning, resolve customer escalations, and translate feedback into product improvements. Support enablement through webinars, documentation, and training, while representing the product with customers, advisory boards, and executive stakeholders. Partner closely with Engineering, UX, Platform, Support, Services, Growth, and Customer Success teams.

Sell Coupa’s cloud-based spend management solutions to enterprise customers. Responsibilities include prospecting, pipeline development, engaging C-level executives, leading large deals through closure, building account plans and value roadmaps, forecasting sales performance, and identifying new business opportunities. The role requires enterprise SaaS sales experience, quota attainment, executive influence, ROI and TCO modeling, account planning, and cross-functional collaboration.

Lead FP&A for global Value Services supporting Customer Success, Professional Services, Support, and related teams. Partner with the CCO, manage a team of three, own budgeting, forecasting, financial modeling, performance reporting, executive presentations, ad-hoc analysis, process improvements, headcount and spend controls to optimize margins and support strategic initiatives.

Build and lead the regional Coupa sales team, drive complex SaaS sales, coach representatives, manage regional sales plans, engage C-level executives, develop value propositions, execute field campaigns, maintain Salesforce reporting, enable competitive positioning, and collaborate with alliance partners. The role requires extensive regional travel and several annual visits to Coupa headquarters in California.

Lead the design of secure AI and machine learning architectures, including LLM pipelines and automated decision systems. Conduct AI threat modeling, develop governance standards, evaluate security technologies and vendors, and ensure regulatory and framework compliance. Partner with engineering, data science, legal, and leadership teams on security-by-design. Create technical documentation and data flow diagrams while mentoring security professionals and data scientists.

Lead Salesforce strategy and architecture for lead-to-cash and service-to-retention workflows. Design scalable end-to-end solutions, enforce governance and DevOps, build AI-ready data architectures (Agentforce/Einstein), optimize performance, manage integrations and data migrations, and document designs while advising stakeholders and minimizing custom code.

The Principal Engineer, AI/ML Architecture will define the technical direction for Coupa's AI platform, focusing on model training, evaluation, safety standards, and mentoring a team of ML and data engineers.