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The Principal Engineer, AI/ML Architecture will define the technical direction for Coupa's AI platform, focusing on model training, evaluation, safety standards, and mentoring a team of ML and data engineers.

Lead strategy and delivery for Coupa's AI platform, expanding model training, serving, and data infrastructure. Build and manage distributed ML, data engineering, and platform teams across the US and India, manage vendor partnerships and budgets, ensure data safety and responsible AI, and present results to executive stakeholders.

Lead and architect enterprise Kubernetes platforms (EKS/GKE), automate resource management and scaling (Karpenter, ScaleOps), implement IaC and CI/CD, apply FinOps to optimize cost, improve observability, mentor engineers, and drive platform resilience and operational excellence.

Lead design, build, and scale of Coupa's certification and credentialing programs, create psychometrically valid exams (Certiverse), manage badging (Accredible), deploy AI-enabled proctoring and LLM tools for content acceleration, run JTAs with SMEs, track program KPIs, and operate within Agile delivery.

Lead FP&A for global Value Services supporting Customer Success, Professional Services, Support, and related teams. Partner with the CCO, manage a team of three, own budgeting, forecasting, financial modeling, performance reporting, executive presentations, ad-hoc analysis, process improvements, headcount and spend controls to optimize margins and support strategic initiatives.

Lead and build Coupa's post-sale customer intelligence function: integrate structured and unstructured data, create diagnostic and predictive analytics for churn/expansion/adoption, define AI value measurement, and grow a team to deliver executive-level insights.

Lead Salesforce strategy and architecture for lead-to-cash and service-to-retention workflows. Design scalable end-to-end solutions, enforce governance and DevOps, build AI-ready data architectures (Agentforce/Einstein), optimize performance, manage integrations and data migrations, and document designs while advising stakeholders and minimizing custom code.

Lead architectural evolution of a high-traffic B2B SaaS supplier platform: define microservice boundaries, APIs, CI/CD, multi-cloud deployment, security, multi-tenancy, and mentor engineers while partnering with SRE, product, and business teams.

The Sr. Alliances Director will lead Coupa's global partnership with AWS, managing alliance strategy, marketplace performance, and go-to-market initiatives to drive revenue growth.

Drive account expansion within assigned enterprise customers by maintaining executive sponsorship, developing account plans, identifying and closing cross-sell opportunities, and partnering with Customer Value Managers and solution teams to deliver Coupa's spend management solutions and measurable business value.