What You'll Do:
AI Engineering & Agentic Orchestration
Own the build, configuration, and rapid prototyping of AI agents within Coupa Agent Studio, extending platform capabilities beyond standard out-of-the-box functionality
Specialize in prompt engineering, model tuning, and AI guardrails to ensure accuracy, reliability, and reduction of hallucinations within production AI workflows
Leverage multiple AI platforms, frameworks, and orchestration tools including Claude, OpenAI, MCP, and LangChain to design best-of-breed agentic workflows
Design and deploy extensibility frameworks including Embedded UI Assistant integrations and Model Context Protocol (MCP) capabilities for secure enterprise orchestration
Develop agent-to-agent communication logic and workflow orchestration across complex multi-step business processes
Integration & Technical Leadership
Leverage deep API and integration expertise to support secure, low-latency connectivity between AI agents and enterprise systems including ERP, CLM, and CRM platforms
Partner directly with customer IT and security teams to address technical feasibility, risk assessments, governance, and enterprise security requirements
Understand and manage AI consumption strategies, platform resource utilization, and Coupa credit usage across agentic workflows
The Field-to-Product Bridge
Act as the primary technical liaison between customer engagements and Product Management, identifying roadmap gaps and influencing future platform capabilities
Ensure technical delivery remains aligned to original architectural vision and “as-designed” specifications throughout implementation lifecycle
Support technical pre-sales initiatives by developing reusable Agent Blueprints and rapid deployment PoCs while serving as a technical feasibility expert
Performance Tuning & Quality Assurance
Design authorization boundaries, simulation runs, and human-in-the-loop controls that govern autonomous AI decision-making and escalation paths
Develop evaluation frameworks and automated testing approaches focused on functional correctness and production-grade AI performance
Own ongoing monitoring, testing, health checks, and remediation of AI agents and workflow orchestration environments
Apply continuous improvement methodologies and human-in-the-loop best practices across AI-enabled technical solutions
What You Will Bring to Coupa:
Must-Have Technical Expertise
Proven experience in technical integration roles including Middleware, API Engineering, or Systems Architecture with strong knowledge of REST, GraphQL, and JSON
Strong programming proficiency in Python and/or JavaScript (Node.js)
Experience building integrations and orchestration layers between non-deterministic AI systems and deterministic enterprise platforms
Understanding of Source-to-Pay (S2P) business requirements with the ability to map agentic workflows across procurement, invoicing, and payables processes
Hands-on experience with agentic frameworks and open-standard orchestration architectures including MCP, LangChain, AutoGen, or similar technologies
Desired “Super Powers”
Strong builder mindset with the ability to rapidly move from concept to functional, deployable AI components
Advanced troubleshooting and debugging skills across complex AI systems, APIs, prompts, integrations, latency, and data quality issues
Ability to establish technical credibility and trust with executive stakeholders while acting as a strategic advisor on AI transformation initiatives
Experience supporting enterprise digital transformation and strategic consulting engagements within large-scale environments
Strong technical agility with the ability to quickly redesign and optimize agent logic within fast-paced implementation environments
Ability to clearly explain technical behaviors, limitations, and AI outcomes to non-technical stakeholders while building customer confidence
Deep understanding of Coupa APIs, Compose, configurations, and platform architecture with the ability to diagnose whether issues stem from AI logic, product limitations, data quality, or configuration setup
Proactive approach to customer education and expectation-setting throughout implementation and deployment processes
- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
Skills Required
- Proven experience in technical integration roles (Middleware, API Engineering, Systems Architecture) with strong knowledge of REST, GraphQL, and JSON
- Strong programming proficiency in Python and/or JavaScript (Node.js)
- Experience building integrations and orchestration layers between non-deterministic AI systems and deterministic enterprise platforms
- Understanding of Source-to-Pay (S2P) business requirements (procurement, invoicing, payables) and mapping agentic workflows
- Hands-on experience with agentic frameworks and orchestration architectures (MCP, LangChain, AutoGen or similar)
- Deep understanding of Coupa APIs, Compose, configurations, and platform architecture
- Experience supporting enterprise digital transformation and strategic consulting engagements in large-scale environments
- Experience partnering with customer IT and security teams on technical feasibility, governance, and enterprise security requirements
What the Team is Saying
Coupa Compensation & Benefits Highlights
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Healthcare Strength — Healthcare is described as comprehensive from day one for employees and dependents, including medical, dental, vision, mental‑health resources, and a no‑cost EAP. Additional options like FSAs and wellness initiatives are also cited.
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Leave & Time Off Breadth — Time off is positioned around Flexible Time Off, floating holidays, and 40 hours of paid Volunteer Time Off, supported by a virtual‑first work model. These programs are highlighted as core elements of work‑life balance.
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Parental & Family Support — Paid parental leave and a digital program for paths to parenthood (including adoption and surrogacy) are explicitly called out. Resources also extend to family medical leave and, in some locations, an onsite Mother’s Room.
Coupa Insights
What We Do
Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.
Why Work With Us
At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.
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Coupa Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus, balance, and creativity, while staying connected to a global team of changemakers who are redefining the future of business spend
