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5 Days AgoSaved
Hybrid
Chicago, IL, USA
120K-130K Annually
Senior level
120K-130K Annually
Senior level
Artificial Intelligence • Automotive • Computer Vision • Information Technology • Internet of Things • Logistics • Software
Own customer success for HERE location products: drive adoption, delivery, retention, and expansion for strategic accounts. Lead cross-functional programs, consult on Navigation/IoT/LBS solutions, provide product feedback, and manage executive-level customer relationships to maximize value.
Top Skills: AIGisHere TechnologiesIotLocation-Based Services (Lbs)MobileNavigationSpatial SolutionsWeb
5 Days AgoSaved
Hybrid
Seattle, WA, USA
80K-115K Annually
Mid level
80K-115K Annually
Mid level
Artificial Intelligence • Cloud • Mobile • Security • Software
Manage a $3M ARR Mid-Market customer portfolio across North America as a trusted advisor. Drive retention and NRR, execute success plans, monitor health, mitigate churn risks, drive product adoption, support expansions with Sales, and collaborate cross-functionally to improve customer experience.
Top Skills: CatalystChurnzeroGainsightSalesforceTotangoVitally
5 Days AgoSaved
Easy Apply
Hybrid
Seoul, KOR
Easy Apply
Junior
Junior
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
Manage a high-volume book of Datadog customers to drive adoption, retention, and growth. Serve as customer advocate, handle escalations (technical, billing), monitor usage trends, advise on product value, negotiate upsell/cross-sell, and collaborate with support, product, finance, and legal teams.
Top Skills: Command Of The MessageDatadogMeddic
Reposted 5 Days AgoSaved
Hybrid
2 Locations
Senior level
Senior level
Cloud • Fintech • Information Technology • Machine Learning • Software
As Head of Customer Success, you'll lead a team to drive customer retention and expansion, ensuring clients receive value from Planday. You'll guide account strategies, manage customer relationships, and use data to improve success metrics, fostering a culture of collaboration and continuous improvement within the team.
Reposted 5 Days AgoSaved
Hybrid
Kuglebjerg, DNK
Mid level
Mid level
Cloud • Fintech • Information Technology • Machine Learning • Software
As a Customer Success Manager, you will manage and grow customer relationships by ensuring adoption, retention, and account growth, acting as a trusted partner and aligning business priorities for mutual success.
Reposted 5 Days AgoSaved
In-Office
New York, NY, USA
165K-195K Annually
Senior level
165K-195K Annually
Senior level
Fintech
As a Senior Client Success Manager, you will own client relationships, drive value realization, and manage strategic engagements while mentoring junior team members.
Top Skills: B2B SaasFintech
Reposted 5 Days AgoSaved
In-Office
Palo Alto, CA, USA
187K-257K Annually
Senior level
187K-257K Annually
Senior level
Artificial Intelligence • Machine Learning
The Director of AI Customer Success oversees enterprise client relationships, ensuring success metrics and driving AI adoption, retention, and value realization through strategic consulting and collaboration with internal teams.
Top Skills: AdtechAIAWSAzureCustomer Data Platforms (Cdp)GCPHugging FaceMartechOpenaiTensorFlow
Reposted 5 Days AgoSaved
Hybrid
London, Greater London, England, GBR
Senior level
Senior level
Software
As a Customer Success Engineer, you will solve complex customer issues by consulting on technical implementations, building reusable assets, and providing adaptive problem-solving in collaboration with Customer Success Managers.
Top Skills: APIsAWSAzureGitJavaScriptNode.jsPostmanTypescript
Reposted 5 Days AgoSaved
Hybrid
Paris, Île-de-France, FRA
Senior level
Senior level
Software
As a Customer Success Engineer, you will solve technical challenges for customers, partner with CSMs, develop reusable assets, and improve customer workflows while providing technical solutions that enhance the customer experience.
Top Skills: APIsAWSAzureGitJavaScriptNode.jsTypescript
Reposted 5 Days AgoSaved
Easy Apply
Hybrid
London, Greater London, England, GBR
Easy Apply
Senior level
Senior level
Marketing Tech • Mobile • Software
As a Senior Customer Success Manager at Braze, you will drive client renewals, strategic guidance, and advocate for customer needs while managing relationships with key accounts.
Top Skills: AnalyticsAPIsDirect MarketingHTMLMarketing AutomationMobileProgrammingSaaS
Reposted 5 Days AgoSaved
Easy Apply
Hybrid
Berlin, DEU
Easy Apply
Mid level
Mid level
Marketing Tech • Mobile • Software
The Customer Success Manager drives client renewals, feature adoption, and customer advocacy, ensuring satisfaction and value from Braze's investments through strategic guidance and relationship building.
Top Skills: APIsDirect MarketingMarketing AnalyticsMarketing AutomationMobileProgramming (Html)SaaS
Reposted 5 Days AgoSaved
Hybrid
2 Locations
205K-230K Annually
Senior level
205K-230K Annually
Senior level
Artificial Intelligence • Productivity • Software
The Customer Success Strategy & Operations Manager will enhance the customer journey, optimize operations, and drive revenue and insights through data analysis and cross-functional collaboration, ensuring customer value with Notion's products.
Top Skills: AssembledGainsightHexPythonSalesforceSQLTableauZendesk
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Reposted 5 Days AgoSaved
Remote or Hybrid
Mexico City, Ciudad De México, MEX
Senior level
Senior level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
The Senior Specialist in Customer Success will enhance customer satisfaction, drive adoption of Mastercard products, and collaborate with cross-functional teams to maximize customer value and engagement.
Top Skills: Data Analytics ToolsExcelPowerPointWord
Reposted 5 Days AgoSaved
Remote or Hybrid
Dublin, IRL
Junior
Junior
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Associate Customer Success Manager oversees customer relationships, ensuring engagement and satisfaction with ServiceNow products while promoting adoption and success stories.
Top Skills: AIServicenow
Reposted 5 Days AgoSaved
Easy Apply
Remote or Hybrid
Philippines
Easy Apply
Mid level
Mid level
AdTech • Artificial Intelligence • Digital Media • Marketing Tech • Social Media • Software • Generative AI
The Customer Success Manager will manage customer relationships, drive growth, improve feature adoption, and enhance customer satisfaction across a diverse portfolio. Responsibilities include training customers, collaborating with various teams, and contributing to the customer success organization's effectiveness.
Top Skills: Digital AdvertisingFacebookPinterestSmartly PlatformSnapchatSocial AdvertisingTiktok
Reposted 5 Days AgoSaved
In-Office
New York City, NY, USA
170K-190K Annually
Mid level
170K-190K Annually
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
The role involves leading a customer success team, ensuring customer satisfaction, managing relationships, and driving growth within the customer base.
Reposted 5 Days AgoSaved
Hybrid
London, Greater London, England, GBR
Junior
Junior
AdTech • Digital Media • eCommerce • Marketing Tech • Sales
As a Customer Success Manager, you will manage B2B client relationships, oversee digital campaigns, optimize performance, and contribute to client renewal strategies.
Top Skills: Google WorkspaceMicrosoft Office Suite
Reposted 5 Days AgoSaved
Easy Apply
Hybrid
London, Greater London, England, GBR
Easy Apply
Senior level
Senior level
AdTech • Artificial Intelligence • Digital Media • Marketing Tech • Social Media • Software • Generative AI
Own and grow a book of paid-social advertising customers, provide consultative strategy and technical support, run product trials, liaise with platform partners (Meta, Pinterest, Snapchat, TikTok), and feed product insights back to internal teams to drive retention and growth.
Top Skills: FacebookGoogleInstagramMetaPinterestProgrammaticSmartly.IoSnapchatTiktok
Reposted 5 Days AgoSaved
In-Office
Chicago, IL, USA
Entry level
Entry level
Logistics • Sales • Software • 3PL: Third Party Logistics
As a Client Success Associate, you will manage load operations, track shipments, communicate with clients, and develop skills in operational excellence.
6 Days AgoSaved
Easy Apply
Remote
3 Locations
Easy Apply
85K-144K Annually
Mid level
85K-144K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
Serve as a trusted advisor to a portfolio of customers to drive adoption and measurable outcomes with GitLab. Provide deployment guidance, lead workshops and Centers of Excellence, translate product usage data into actionable recommendations, monitor KPIs, manage regular touchpoints per SLAs, and collaborate cross-functionally to align on customer success and expansion plans.
Top Skills: Ci/CdContinuous DeploymentContinuous IntegrationDevsecopsGitGitlabVersion Control
Reposted 6 Days AgoSaved
Hybrid
San Francisco, CA, USA
180K-215K Annually
Senior level
180K-215K Annually
Senior level
Information Technology • Software
Join the Customer Success team to lead onboarding and account management for top customers, ensuring they gain value quickly from the product. Engage deeply with customers, advocate for their needs, and collaborate across sales, product, and engineering teams.
Top Skills: APIsSaaSWebhooks
6 Days AgoSaved
Easy Apply
Remote or Hybrid
GA
Easy Apply
98K-132K Annually
Senior level
98K-132K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Lead strategic engagements for Samsara's largest enterprise customers to drive adoption, architect multi-year success plans, run executive business reviews, influence internal roadmaps, and deliver measurable improvements in safety, efficiency, and sustainability across operations.
6 Days AgoSaved
Hybrid
London, Greater London, England, GBR
Junior
Junior
AdTech • Big Data • Digital Media • Software
Serve as the primary technical lead for EMEA publisher accounts on SpringServe. Onboard and train clients, troubleshoot complex technical issues, optimize client setups, collaborate with sales and product, and drive long-term client success in CTV/programmatic workflows.
Top Skills: Ad ServerClaude CodeCtvDspsOttPandasPythonSpringserveSQLSsps
6 Days AgoSaved
Hybrid
London, Greater London, England, GBR
Senior level
Senior level
AdTech • Big Data • Digital Media • Software
Lead technical client success for EMEA publishers using SpringServe. Architect integrations, troubleshoot complex ad-tech issues (SSAI, ad server logic, routing), analyze data to improve yield, support sales pitches and demos, and translate client needs into product/engineering feedback. Focused on CTV/OTT video workflows and programmatic operations.
Top Skills: Ad ServerCtvOttSpringserveSsai
Reposted 6 Days AgoSaved
Hybrid
2 Locations
179K-200K Annually
Senior level
179K-200K Annually
Senior level
Artificial Intelligence • Productivity • Software
The Enterprise Customer Success Manager will drive customer adoption and retention, serve as a product expert, and innovate Customer Success initiatives at Notion, focusing on Enterprise accounts.
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