Top Tech Jobs & Startup Jobs

Serve as a trusted advisor for corporate customers using Arctic Wolf’s CyberSOC solutions. Manage accounts to ensure satisfaction, achieve renewals and expansion through consultative selling, conduct account reviews, forecast and mitigate at-risk customers, negotiate upsells, and coordinate resolution of customer issues while promoting product adoption and growth.

Lead end-to-end post-sales customer success for vCluster: onboard customers, build success plans, drive adoption, articulate business value, run executive reviews, design deployment architectures, and own renewals and expansion while advocating customer needs to Product and Engineering.

Own a book of customers end-to-end to drive measurable business outcomes (NRR, renewals, expansion). Build, deploy, and maintain AI-powered agents and automations for customers, connect feedback sources, run data-driven executive reviews, forecast renewals, and drive upsell. Act as customer advocate to influence product and engineering priorities.

Provide pre- and post-sales support for prospective and current student residents, resolve lease/payment/accommodation issues, manage escalations, answer service and policy queries, and collaborate with sales and operations to improve processes and resident satisfaction.

Serve as the primary customer contact to ensure satisfaction and success: onboard customers, drive product adoption, identify upsell/cross-sell opportunities, manage renewals, gather and analyze feedback, collaborate with sales and product teams, and travel for system installations.

Own and grow a portfolio of 10-15 high-ACV strategic accounts. Drive deployment, retention, expansion, and adoption; build the AM function, churn-early-warning systems, handoff processes, playbooks, and cross-sell motions while partnering with sales and product.

The Customer Success Consultant will maintain customer satisfaction, assist with messaging campaigns, train users on the Signal Vine platform, and manage various customer support tasks.

The Customer Success Lead will build relationships with midmarket customers, onboard them, ensure engagement, gather feedback, and identify upsell opportunities.

Manage a portfolio of medium-sized business customers, ensuring they maximize product value, build relationships, conduct demos, and drive customer satisfaction and retention.

Serve as primary contact for merchants, manage relationships end-to-end, drive retention and upsell, analyze performance metrics, deliver reporting and insights, coordinate cross-functional teams, support onboarding and launches, prepare proposals, and represent the company externally.

Lead and expand a Customer Success team for a digital health SaaS, drive strategic outcomes across health system accounts, manage implementations, advocate for clients, track KPI-driven account health, participate in product roadmap and cross-functional collaboration to increase engagement, retention, and upsell.

Own and expand strategic enterprise accounts ($1B+ retailers and global brands). Build account plans, drive AI adoption, lead executive reviews, identify expansion, mitigate churn, advise on creative workflows, and partner with product, engineering, and sales. Represent the company at customer sites and events.

Provide timely customer support via chat, email, and phone; troubleshoot and escalate issues; onboard and train customers; maintain knowledge base; analyze customer data and improve processes to drive adoption and satisfaction.

Join Vooma as the first Implementation & Success Manager to manage customer relationships, onboarding, and ensure client satisfaction while collaborating with the team to enhance customer experiences.

As a Customer Success Manager, you will manage relationships with customers, implement plans to achieve goals, and track success metrics, ensuring satisfaction and growth opportunities.

Serve as a Binocs subject-matter consultant for pharma/biotech labs, driving adoption, configuring solutions, resolving technical/data-flow issues, building strategic customer relationships, identifying upsell opportunities, and representing customer needs internally to improve processes and outcomes.

As a Customer Success Manager, you will manage contractor and developer relationships, drive customer value from onboarding to renewal, analyze product usage data, and collaborate on product development.

The Senior Tech Customer Success Analyst ensures customer satisfaction by analyzing needs, supporting technology solutions, and driving operational excellence across multiple business units.

The Accounting Customer Success Manager will support and train customers on the accounting platform, addressing their needs and collaborating with product teams on improvements.

Lead statewide onboarding and adoption for Atlas among union and enterprise clients in New Jersey. Drive high-velocity, in-person activation events, recruit peer champions, manage key accounts and outreach events, gather customer feedback for product improvements, and present adoption metrics to executives to ensure retention and renewals.

Lead onboarding and ongoing account management for a portfolio of merchant clients, driving performance, satisfaction, and growth. Act as primary client liaison, coordinate cross-functional teams, analyze performance data, present business reviews, ensure contractual and compliance obligations, resolve operational issues, and deliver strategic improvements.

Lead metrics-driven customer success programs: map customer journeys, segment customers, run onboarding and win-back programs, drive adoption through training, CDI, focus groups, and cross-functional collaboration to grow accounts and retention.

The Customer Success Manager at Hilti will manage client accounts, provide training, and ensure effective integration of Fieldwire software in construction workflows, focusing on customer satisfaction and engagement.

Onboard and educate clients about the AI platform, translate technical concepts, manage relationships, and advocate for customer success.

As a Customer Success Specialist, you will manage Podium's small business customers, ensuring their satisfaction, product adoption, and retention by developing strategies that enhance engagement and mitigate churn.