Top Tech Jobs & Startup Jobs

Own the post-deployment customer lifecycle to drive onboarding, adoption, retention, and expansion. Partner with deployment engineers and product to define KPIs, embed the product in operations, surface customer feedback, mitigate risks, and build repeatable success playbooks. Work directly with warehouse operators and leadership to ensure measurable operational impact.

Own a portfolio of Dutch-speaking SaaS customers to drive retention, adoption, and expansion. Promote AI features and automation, analyze usage and health signals, run business reviews, close upsell opportunities, and collaborate with Onboarding, Solutions, and Product to ensure customer success and shape the roadmap.

Lead end-to-end post-sales customer success for vCluster: onboard customers, build success plans, drive adoption, articulate business value, run executive reviews, design deployment architectures, and own renewals and expansion while advocating customer needs to Product and Engineering.

Support self-service B2B customers across their lifecycle: handle inquiries and tickets, resolve technical issues, identify upsell/cross-sell opportunities, analyze usage for lead qualification, and collaborate with Sales, Marketing and Customer Success to improve processes and conversions.

Lead and build a scaled Customer Success team in India to manage high-volume smaller accounts, improve retention and renewal readiness, design repeatable engagement cadences and playbooks, drive operational excellence and CRM/Gainsight hygiene, coordinate cross-functional execution, and report on portfolio health and team productivity to protect ARR across APAC and Middle East regions.

The Client Success Associate focuses on understanding client priorities, demonstrating Gartner products, and ensuring client engagement and satisfaction, contributing to growth and success.

Lead APAC Risk Intelligence Customer Success to drive retention, product adoption, and voice-of-customer into global product teams. Build and coach a regional team, align customer success with commercial objectives, develop retention and mitigation strategies across markets, and use data to improve lifecycle and operational efficiency.

Own a book of customers end-to-end to drive measurable business outcomes (NRR, renewals, expansion). Build, deploy, and maintain AI-powered agents and automations for customers, connect feedback sources, run data-driven executive reviews, forecast renewals, and drive upsell. Act as customer advocate to influence product and engineering priorities.

Own outcomes, relationships, renewals, and expansion for a ~$2M ARR book of media and enterprise customers. Onboard customers, create success plans, monitor usage and risk, run renewals and negotiations, identify expansion opportunities, and partner with Sales and technical teams to drive adoption and retention.

Manage onboarding, adoption, retention, and expansion for a portfolio of legal customers. Act as trusted advisor to legal teams, run trainings, identify upsell opportunities, reduce churn, and collaborate with Product and Support to improve processes and customer outcomes.

Lead a global team of high-touch Customer Success Managers for commercial accounts to drive adoption, retention, and expansion. Own regional performance metrics, serve as executive escalation for key accounts, co-lead executive business reviews, analyze usage and health data to surface expansion and churn risks, and align cross-functional teams (Sales, Product, Professional Services) to deliver measurable ROI and value.

Lead advisor-facing revenue growth and retention by managing relationships, onboarding partners, optimizing campaigns with data-driven insights, coordinating cross-functional teams, overseeing operations, forecasting revenue, and mentoring staff.

Provide pre- and post-sales support for prospective and current student residents, resolve lease/payment/accommodation issues, manage escalations, answer service and policy queries, and collaborate with sales and operations to improve processes and resident satisfaction.

Manage end-to-end deployment of Motorola Guardian Suite control room software for strategic customers. Act as primary customer contact for deployment and technical issues, capture requirements, produce solution designs, manage development/testing, coordinate stakeholders and resources, and secure customer sign-off.

Manage onboarding, deliver live product demos, resolve customer queries, coordinate with internal teams, maintain relationships and drive retention for U.S. clients. Support sales, track feedback, prepare reports, and ensure high customer satisfaction.

Serve as strategic partner to SaaS customers, drive retention and expansion, onboard and train users, run QBRs, analyze usage to mitigate churn, identify upsell opportunities, handle escalations, and collaborate with Product, Sales, Marketing, and Engineering to resolve issues and improve adoption.

Serve as the primary customer contact to ensure satisfaction and success: onboard customers, drive product adoption, identify upsell/cross-sell opportunities, manage renewals, gather and analyze feedback, collaborate with sales and product teams, and travel for system installations.

Serve as primary contact for families and therapists to manage relationships, resolve escalations, analyze attrition, coordinate communications, support retention, monitor satisfaction, maintain accurate records, and collaborate with operations for timely issue resolution.

The Customer Success Consultant will maintain customer satisfaction, assist with messaging campaigns, train users on the Signal Vine platform, and manage various customer support tasks.

The role involves interacting with customers for inquiries, processing new business applications, managing after-sales services, handling payments, and providing office administration support as part of customer success operations.

Own a portfolio of enterprise customers post-implementation to drive adoption, retention, and expansion of Relevance AI’s agentic platform. Act as strategic lead, build executive and champion relationships, identify new use cases, collaborate with technical and sales teams, and measure success via NRR/NDR.

The Customer Success Lead will build relationships with midmarket customers, onboard them, ensure engagement, gather feedback, and identify upsell opportunities.

The Founding Enterprise Customer Success Manager will establish Tavily's customer success function in EMEA, guiding enterprise clients from onboarding to renewal and expansion while collaborating with internal teams and advocating for customer needs.

The Customer Success Manager drives customer engagement, retention, and value realization from Elsevier's products while collaborating with cross-functional teams to ensure seamless experiences and identify growth opportunities.

Manage a portfolio of medium-sized business customers, ensuring they maximize product value, build relationships, conduct demos, and drive customer satisfaction and retention.