Top Tech Jobs & Startup Jobs

Manage a portfolio of beverage/CPG clients delivering reporting, database work, insights and presentations. Drive client retention, upsell NIQ services, lead Joint Business Planning, NPS and ROI tracking, resolve client issues, and coordinate cross‑functional teams for high-quality service delivery across the GTA.

Manage a portfolio of SMB accounts to drive value, adoption, retention, and growth. Lead onboarding, enablement, success planning, health checks, renewals, and upsell identification. Act as customer advocate, coordinate cross-functional resolution of issues, track customer metrics (adoption, NPS/CSAT, revenue), and improve CS playbooks while leveraging data and AI to prioritize outreach.

Support the sales team by processing advertising contracts, entering orders into traffic systems, preparing proposals and marketing materials, coordinating campaign scheduling and launches, and communicating with internal teams and clients to ensure campaign delivery.

Own member engagement and retention for ~125-150 members: onboard new members, run follow-ups, identify and intervene with at-risk members, facilitate group sessions and events, track onboarding and retention KPIs, and use Asana, Airtable, and Google Suite to maintain records and support team coordination.

Manage a portfolio of enterprise OneStream/CPM customers to drive onboarding, adoption, expansion, satisfaction, and renewals. Build executive relationships, mitigate risks, run business reviews, oversee CSMs, and collaborate with Sales and product teams to maximize customer value and identify upsell opportunities.

Serve as primary client contact to drive retention, satisfaction, and growth for advertising clients. Oversee campaign execution with internal teams, lead onboarding and training, deliver performance reporting and optimization recommendations, identify upsell opportunities, and advocate client needs internally.

Support Sales & Supply by acquiring and onboarding landlords, growing inventory and bookings through cold calling and lead generation, managing accounts, upselling, collecting data-driven customer feedback, and improving sales performance over a full-time 6-month internship.

Internship within Sales & Supply to grow inventory, bookings and revenue for assigned markets. Responsibilities include lead generation, cold-calling, onboarding and educating landlords, account management, upselling, collecting data-driven customer feedback, and personal development to improve sales performance.

Manage end-to-end success for a portfolio of enterprise accounts: own stakeholder relationships, drive value realization and adoption, monitor KPIs/SLAs, support roadmap and governance, coordinate delivery and incident escalation, and provide data-driven insights to optimize outcomes.

As a Partner Success Principal, you'll build relationships with partners, provide strategic guidance, and enhance service performance to drive revenue growth.

Manage a portfolio of top-tier SaaS/fintech customers (onboarding, adoption, retention). Deliver white-glove implementation and training, run executive success reviews, prevent churn, handle support/escalations via Intercom/helpdesk, maintain CRM records, and advocate customer needs across Product and Engineering.

Serve as a trusted advisor for corporate customers using Arctic Wolf’s CyberSOC solutions. Manage accounts to ensure satisfaction, achieve renewals and expansion through consultative selling, conduct account reviews, forecast and mitigate at-risk customers, negotiate upsells, and coordinate resolution of customer issues while promoting product adoption and growth.

Serve as the primary contact for assigned B2B accounts to ensure customer satisfaction, retention, and growth. Coordinate cross-functional teams, manage onboarding, track account performance, identify upsell opportunities, translate customer needs into internal requirements, and liaise with AI teams to improve processes.

Provide multi-channel customer service for orders, billing, tracking, artwork guidance, order adjustments, and complaint resolution. Educate customers on products, promote offerings, coordinate people, and make outbound calls as needed.

Own the post-deployment customer lifecycle to drive onboarding, adoption, retention, and expansion. Partner with deployment engineers and product to define KPIs, embed the product in operations, surface customer feedback, mitigate risks, and build repeatable success playbooks. Work directly with warehouse operators and leadership to ensure measurable operational impact.

Own a portfolio of Dutch-speaking SaaS customers to drive retention, adoption, and expansion. Promote AI features and automation, analyze usage and health signals, run business reviews, close upsell opportunities, and collaborate with Onboarding, Solutions, and Product to ensure customer success and shape the roadmap.

Lead end-to-end post-sales customer success for vCluster: onboard customers, build success plans, drive adoption, articulate business value, run executive reviews, design deployment architectures, and own renewals and expansion while advocating customer needs to Product and Engineering.

Support self-service B2B customers across their lifecycle: handle inquiries and tickets, resolve technical issues, identify upsell/cross-sell opportunities, analyze usage for lead qualification, and collaborate with Sales, Marketing and Customer Success to improve processes and conversions.

Lead and build a scaled Customer Success team in India to manage high-volume smaller accounts, improve retention and renewal readiness, design repeatable engagement cadences and playbooks, drive operational excellence and CRM/Gainsight hygiene, coordinate cross-functional execution, and report on portfolio health and team productivity to protect ARR across APAC and Middle East regions.

The Client Success Associate focuses on understanding client priorities, demonstrating Gartner products, and ensuring client engagement and satisfaction, contributing to growth and success.

Lead APAC Risk Intelligence Customer Success to drive retention, product adoption, and voice-of-customer into global product teams. Build and coach a regional team, align customer success with commercial objectives, develop retention and mitigation strategies across markets, and use data to improve lifecycle and operational efficiency.

Own a book of customers end-to-end to drive measurable business outcomes (NRR, renewals, expansion). Build, deploy, and maintain AI-powered agents and automations for customers, connect feedback sources, run data-driven executive reviews, forecast renewals, and drive upsell. Act as customer advocate to influence product and engineering priorities.

Manage onboarding, adoption, retention, and expansion for a portfolio of legal customers. Act as trusted advisor to legal teams, run trainings, identify upsell opportunities, reduce churn, and collaborate with Product and Support to improve processes and customer outcomes.

Lead a global team of high-touch Customer Success Managers for commercial accounts to drive adoption, retention, and expansion. Own regional performance metrics, serve as executive escalation for key accounts, co-lead executive business reviews, analyze usage and health data to surface expansion and churn risks, and align cross-functional teams (Sales, Product, Professional Services) to deliver measurable ROI and value.

Lead advisor-facing revenue growth and retention by managing relationships, onboarding partners, optimizing campaigns with data-driven insights, coordinating cross-functional teams, overseeing operations, forecasting revenue, and mentoring staff.