Top Tech Jobs & Startup Jobs

Lead a team of billing professionals, overseeing operations, ensuring quality and efficiency, providing coaching, and maintaining team engagement to drive client satisfaction.

The Head of Customer Success will build and scale the Customer Success team, define customer journeys, drive retention metrics, and act as a product liaison.

The Revenue Support Specialist provides Level 1 support to clients and Account Strategists by handling inquiries, resolving requests, and coordinating with internal teams for effective customer service.

Responsible for enhancing customer satisfaction and assisting with operational tasks to ensure smooth execution of services. Coordinates between departments to address customer needs and improve service delivery.

The Associate Customer Success Manager will build relationships with enterprise customers, ensuring they derive value from Cyara's solutions, manage customer journeys, and deliver insights for improvement and growth.

The Sr. Customer Success Manager will build relationships with enterprise customers, ensuring they maximize value from Cyara's solutions while managing renewals, pain points, and opportunities for growth.

Manage a high-volume book of business for scaled customers, own the post-onboarding lifecycle through renewal, run and refine success playbooks, monitor usage to mitigate churn and find expansion opportunities, and collaborate with Product and Engineering to build tooling and automated workflows.

Manage strategic growth and retention of top-tier accounts by building relationships, guiding adoption, monitoring health signals, removing friction, executing sales methodologies, and surfacing customer feedback to cross-functional teams to drive retention and expansion.

The Customer Success Manager coordinates execution of marketing programs, manages client relationships, ensures operational excellence, and supports sales with project management tasks.

The Customer Success Manager will manage client relationships, provide strategic consultation, optimize campaigns, and communicate client feedback to the product team for enhancements.

The Client Success Associate supports clients from onboarding to engagement, ensuring product benefits are maximized while managing communications and coordinating with internal teams.

Provide front-line, multi-channel client support and manage full lifecycle inquiries; assist onboarding and API integrations; test application/APIs, create user and API documentation, and lead process improvement and automation efforts while working cross-functionally.

As a Customer Success Manager, you will ensure customer retention and satisfaction by developing success plans, building relationships, and driving engagement strategies to achieve both customer goals and company growth through renewals and expansion.

The Client Success Coordinator supports account teams by managing administrative tasks, tracking deliverables, and assisting with reporting and data accuracy, while learning about Comscore's tools and processes.

The Principal Customer Success Manager leads strategic customer initiatives, drives account growth, and ensures measurable outcomes for Seeq's top clients in the manufacturing sector.

Lead the contract renewal process for SaaS contracts, negotiating terms, maintaining client relationships, and analyzing revenue forecasts.

The Customer Success Specialist ensures customer satisfaction with products, develops success plans, builds client relationships, and collaborates with internal teams.

The Customer Success Manager builds relationships with clients, manages onboarding, identifies upsell opportunities, and collaborates with the sales team for customer satisfaction.

The Customer Success Manager will support U.S. Defense and Intelligence clients by providing training, fostering relationships, ensuring effective use of Planet's platforms, and driving customer engagement while identifying tailored solutions.

The Client Success Manager will liaise with clients to understand their needs, gather feedback through NPS surveys, and work with teams to enhance customer experience and drive satisfaction.

As a Customer Success Manager, you will manage customer accounts, ensure satisfaction, develop success plans, and foster relationships to drive renewals and growth.

The Manager of Customer Success will lead a team, own retention performance metrics, manage renewals, and drive AI integration into customer success operations.

Lead and inspire Customer Success Managers, drive strategic improvements, and manage customer relationships in regulated industries to enhance retention and growth objectives.

The Sr. Manager of Customer Success will lead a team focused on post-sale client experience, drive customer adoption of Everlaw's platform, and collaborate cross-functionally to ensure customer success and satisfaction.

Lead a team of Customer Success Managers to enhance client experience in the Legal Enterprise segment, focusing on relationships, retention, and operational strategy.