Customer Success Manager

Posted 2 Days Ago
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Lehi, UT, USA
In-Office
65K-95K Annually
Junior
HR Tech
The people-first Recognition and Rewards solution for today’s workforce #ThanksMatters
The Role
Manage a large book of B2B customer accounts to drive retention, renewals, engagement, and expansion. Build strong relationships, provide strategic advisory services, create customer advocates, and coordinate support and operations to improve outcomes.
Summary Generated by Built In

Come join Motivosity as a Customer Success Manager!

Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time to join. Motivosity is recognized as being a 'Best Place to Work', and is known and loved by not just our own friendly team, but by hundreds of thousands of people whose lives are more enjoyable because of what we do. Our teammates are famous for being both high-energy and being at the top of their game. Right now if you're feeling the draw to work in a company that's helping people be happier about life at work, it might be time to become a MVer.

About the Customer Success Manager position

We are seeking a talented Customer Success Manager to work with customers to coordinate service, support, renewals, and expansion efforts. This position as a CSM is part account management, part customer service, part sales, and part operations. 

Customer Success Manager responsibilities include:
  • Manage a large book of customer accounts
  • Facilitating customer account renewals to maximize retention
  • Communicating effectively with customers regularly and fostering strong relationships with clients
  • Improve customer engagement and outcomes by providing consultative and strategic advisory services
  • Expand customer accounts by introducing other company products and services
  • Create customer champions and advocates
Customer Success Manager qualifications include:
  • 1+ year of experience as a B2B Account Manager or Customer Success Manager
  • Proficiency with CRM software and account management systems
  • Great organizational and multitasking skills
  • Good communication skills, both verbal and written
  • Advanced problem solving and negotiation skills
  • Upbeat, positive, and friendly personality that energizes those around you
  • BS/BA in Business, Marketing, Finance, Economics, or related field
Perks of being a MVer:
  • Changing the world by bringing happiness to work environments around the globe
  • Equity
  • Health Insurance and HSA
  • 401(k)
  • Dental Insurance
  • Vision Insurance
  • Team activities
  • Hybrid work flexibility
  • On site gym
  • Strong and positive work culture in an exciting startup space 

Skills Required

  • 1+ year of experience as a B2B Account Manager or Customer Success Manager
  • Proficiency with CRM software and account management systems
  • Great organizational and multitasking skills
  • Good communication skills, both verbal and written
  • Advanced problem solving and negotiation skills
  • Upbeat, positive, and friendly personality
  • BS/BA in Business, Marketing, Finance, Economics, or related field

Motivosity Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Motivosity and has not been reviewed or approved by Motivosity.

  • Fair & Transparent Compensation Pay is considered competitive and fair, reinforced by public acknowledgments of compensation strength. While experiences vary by function, the overall sentiment on pay is favorable.
  • Healthcare Strength Employer-paid medical premiums and HSA options are highlighted as a strong perk. This points to a robust core health offering with low employee cost burden.
  • Leave & Time Off Breadth Unlimited PTO alongside flexible or hybrid schedules is emphasized. This breadth of time off and flexibility supports work–life balance.

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The Company
HQ: Lehi, UT
47 Employees
Year Founded: 2013

What We Do

Trying to keep your teams engaged while they're working from home? Motivosity connects employees with one another regardless of where! Dive into our easy to use employee engagement platform.

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