Top Tech Jobs & Startup Jobs

The Customer Experience Engineer will lead technical onboarding, guide customers on ECAD workflows, and identify expansion opportunities while supporting their adoption of AllSpice.

The Customer Success Operations Analyst will build reporting and dashboards, drive data-informed decisions, and improve customer success outcomes through analytics and automation.

The Revenue Support Specialist provides Level 1 support to clients and Account Strategists by handling inquiries, resolving requests, and coordinating with internal teams for effective customer service.

Manage a portfolio of post-onboarding SMB SaaS clients, build stakeholder relationships, monitor AI agent performance, drive renewals and expansion, run performance reviews using data, identify risks, coordinate handoffs with onboarding, and relay client insights to product and GTM teams.

The Customer Success Business Partner at Lyric drives customer adoption and retention for strategic accounts, leveraging expertise in AI and supply chain operations.

The Customer Success Manager ensures customer achievements through product utilization, relationship building, onboarding support, performance tracking, and effective feedback implementation.

Drive customer satisfaction, onboarding, training, and retention for VOLT's SaaS platform. Act as customer advocate, provide Tier 1 support, identify expansion opportunities, collaborate with Sales, and travel for implementations, training, and QBRs.

Drive adoption of Productboard Spark by running activation sprints, managing a book of accounts, coaching product and engineering leaders on AI-first workflows, configuring prompts and contexts, supporting transitions to sustained adoption, partnering with AEs for renewals and expansions, and feeding customer insights back into product and playbooks.

The Senior Customer Success Manager owns strategic customer relationships in healthcare, guiding enterprise accounts from launch to renewal while utilizing AI solutions to enhance patient experiences and drive measurable outcomes.

The Director of Customer Success will establish and scale the customer success function, ensuring effective onboarding, engagement, and support in complex environments, particularly for government clients.

The Client Success Manager is responsible for managing client relationships, ensuring successful onboarding, and leading business development teams in the industrial manufacturing sector to meet client goals.

The Customer Success Engineer ensures customer satisfaction and adoption of the Selector platform through support, guidance, and collaboration with the customer's teams.

The Customer Success Associate will provide customer service, evaluate loan applications for fraud, manage payments, and escalate customer feedback.

As a Customer Success Engineer, you will deploy, implement, and optimize the Fortanix platform, ensuring customer success through project management and technical support. You will lead workshops, troubleshoot issues, and drive product adoption while advocating for customer needs within the organization.

Lead strategic development of tier 1 and 2 customers, build and maintain executive/C-level relationships, monitor KPIs and NPS, demonstrate measurable ROI, drive Net Revenue Retention, identify expansion opportunities, and collaborate with Sales on growth.

Drive revenue and product adoption by deepening customer relationships, scaling payments volume, implementing custody solutions, identifying upsell/cross-sell opportunities, performing financial/value analysis, and leading cross-functional initiatives to solve complex customer and operational challenges.

The Customer Success Manager in EMEA enhances customer engagement and adoption of technologies, analyzes customer data, and collaborates across teams to ensure long-term success and value.

Own and build the Customer Success function: drive adoption, retention, and expansion by defining health scoring, playbooks, activation models, and metrics (GDR/NDR/TTV). Hire and coach CSMs, run QBRs and escalations, and act as a hands-on player-coach interfacing with finance leaders to ensure successful implementations and long-term customer value.

Lead the contract renewal process for SaaS contracts, negotiating terms, maintaining client relationships, and analyzing revenue forecasts.

Serve as a technical, customer-facing advisor driving onboarding, adoption, retention, and growth. Lead implementations, deliver training, resolve technical issues, and coordinate with Product and Engineering to maximize customer value and support enterprise customers.

Lead and scale post-sale customer success for a B2B SaaS business. Define strategy, drive retention and NRR, build scalable onboarding/adoption/renewal models, improve operations with analytics and automation, partner cross-functionally, and hire and develop a high-performing team to increase adoption, reduce churn, and grow recurring revenue.

Lead customer success efforts to drive revenue, product adoption, and payments volume. Deepen relationships, implement custody solutions, identify upsell/cross-sell opportunities, perform financial/value analysis, and coordinate cross-functional initiatives to solve customer-specific business and operational challenges.

The Customer Success Manager is responsible for ensuring customer success, driving business value, and aligning Zenoti's innovations with clients' goals through strategic consulting and relationship management.

Manage a portfolio of mid-market SaaS customers through onboarding, adoption, health monitoring, training, business reviews, renewals, and expansions. Act as customer advocate, collaborate cross-functionally to resolve issues, standardize CS processes, and drive gross revenue retention and product usage.

Own retention, renewals, expansion, and value realization for higher-education clients. Build executive relationships, lead strategic reviews, forecast and negotiate renewals, identify upsell opportunities, drive product adoption, translate feedback into product insights, maintain CRM, and represent eRezLife at industry events.