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The Customer Success Manager at DataHub will manage enterprise accounts, drive product adoption, and build relationships to ensure customer success and satisfaction.

Manage post-sale customer relationships for digital accounts, drive onboarding, track value realization, support account growth, and mitigate churn risk through stakeholder engagement and collaboration.

The Customer Success Manager manages enterprise client relationships, ensuring value from services, addressing performance gaps, and promoting product adoption and upsells.

Serve as the first human contact for SMB clinician customers across timezones, answering inbound queries, running one-to-one training, coaching clinicians to adoption, collaborating with support and product teams to resolve issues, and helping design a proactive, high-quality customer success motion.

The Lead Customer Success Manager oversees the post-sale experience for high-value enterprise accounts, ensuring customer success and driving growth through strategic consulting, relationship building, and product adoption.

The Customer Success Specialist at Novir will manage client relationships, communicate needs and objectives, and advocate for customer interests while ensuring satisfaction and smooth operations for vaccination clinics.

The Senior Customer Success Agent ensures customer satisfaction through onboarding and support, handling complex inquiries, and mentoring junior staff.

Serve as strategic lead for a B2B client portfolio: own onboarding through growth, build integrated SEO/paid/content/web/automation strategies, lead performance reviews, translate analytics to exec insights, manage budgets/KPIs, collaborate with delivery teams, and identify upsell opportunities.

As a Senior Customer Success Manager, you'll onboard retailers, optimize partner performance, and liaise across departments to ensure partners' success with the platform.

Lead end-to-end technical implementations for mid-market and enterprise customers (HRIS, SSO, LMS, APIs). Build AI-powered workflows to automate onboarding tasks, partner with Account Managers for discovery and scoping, troubleshoot integrations with Product/Engineering, maintain implementation playbooks, and create reusable templates and self-serve assets to speed time-to-value.

Manage end-to-end advertising campaign lifecycle including planning, proposals, delivery, and analysis. Lead RFP strategy, collaborate with sales and cross-functional teams, cultivate client relationships for retention and growth, identify revenue opportunities, and deliver actionable mid/post-campaign insights to optimize performance.

Manage onboarding and ongoing success for Scale customers on Vestd's SaaS platform. Guide multi-stakeholder B2B implementations, run video calls with senior stakeholders, ensure accuracy and compliance, resolve queries within service levels, drive retention and identify growth opportunities, and contribute to process and self-serve improvements.

Own a portfolio of large/enterprise Texas K-12 accounts to drive adoption, retention, renewals and expansion. Build success plans, support launches and integrations, deliver training/demos, surface customer feedback, resolve escalations, and collaborate cross-functionally. Travel for conferences and quarterly community events.

Provide bilingual (English/Spanish) inbound customer support via phone and email, resolve account and platform issues, manage caseloads, collaborate cross-functionally, meet performance standards, and adhere to scheduled workforce management in a fast-paced fintech environment.

Own retention and success for a portfolio of enterprise healthcare accounts by monitoring MAUs/WAUs, building clinician and admin relationships, intervening on engagement dips, driving organic expansion, advocating customer needs to product, and applying DeepScribe features to improve clinical workflows.

Manage a large portfolio of government SaaS customers using scalable, repeatable onboarding and engagement programs. Drive adoption, retention, and time-to-value through enablement content, lifecycle management, segmentation, data-driven outreach, playbook execution, and cross-functional collaboration to resolve issues and demonstrate platform value.

Drive partner onboarding, technical enablement, and adoption to ensure measurable value from Blackpoint's cybersecurity platform. Design multi-phase success plans, define KPIs, translate telemetry into business outcomes, provide technical recommendations, assess and mitigate retention risks, build executive relationships, and collaborate cross-functionally to improve product and processes.

Manage post-sales cloud customer relationships for a Cloud Solution Partner program: conduct business reviews, identify cost-optimization, escalate and resolve issues, document processes, define KPIs/SLAs, and ensure high customer satisfaction while steering CSP operations.

Own customer success for assigned cloud accounts to drive retention and expansion. Build strong customer relationships, run success and business reviews, manage renewals and escalations, monitor account health, create dashboards and success plans, identify expansion opportunities, and improve adoption and NPS.

The Customer Success Manager ensures clients realize measurable outcomes by optimizing their journey and driving product adoption through engagement, training, and collaboration with sales teams.

Serve as a trusted post-sales advisor for Enablon accounts in the EHS industry, driving adoption, resolving complex issues, coordinating internal teams, advocating for customers, and maintaining strategic client relationships to ensure satisfaction and retention. Provide technical product/domain expertise and analyze data to inform strategy and improvements.

Serve as a first point of contact across phone, chat, and email; guide customers through application and product questions; troubleshoot platform issues; complete compliance steps accurately; explain financial concepts clearly; identify trends to improve experience; participate in training and licensing; contribute to a high-performing team.

Serve as a trusted advisor for enterprise SaaS customers to drive adoption, retention, and growth. Build relationships, coordinate cross-functional teams, define adoption/expansion plans, analyze usage data (e.g., Amplitude), run onboarding and demos, mitigate account risks, ensure renewals, and identify cross-sell opportunities while maintaining customer satisfaction and meeting KPIs.

Lead technical onboarding and implementation for B2B SaaS customers, manage multiple client integrations, run product demos, troubleshoot SDK/API/tracking issues, simplify technical concepts for stakeholders, and use AI tools to improve documentation and customer communication.

Manage client deployments of AI-driven analytics (Emiri/Liquid AI), investigate and resolve issues, coach commercial teams, configure and QA client models, drive support process improvements, and communicate product feedback and bug reports to development.