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The Insurance Risk Analyst will support administrative tasks regarding the review and evaluation of insurance and reinsurance requests, quote entry, policy issuance, and file maintenance. The role requires detail-oriented abilities, strong Excel skills, and fluency in German and English. The analyst will assist Underwriters and be part of a multinational team.
The Team Manager will lead daily sales operations, coach and develop team members, monitor performance using metrics, shape sales strategy, inspire excellence within the team, and ensure exceptional customer service. They will provide insights and reports to senior management to identify areas for improvement and success.
The Sr Associate - Admin Support role involves managing various administrative functions, including overseeing office equipment, coordinating food services, booking meeting rooms, and maintaining supply inventories. The position requires effective communication and problem-solving skills, along with time management capabilities. The individual will also engage with vendors and internal teams to ensure smooth operations.
The Associate Manager of Workforce Management will coordinate workforce planning and scheduling, participate in analysis and implementation of systems, consult with managers on scheduling needs, monitor daily operations, analyze performance metrics, and compile statistical information for staffing requirements.
The Quality Manager will analyze customer feedback, ensure compliance through tracking complaints, and implement projects to enhance customer experience. The role involves leadership, data analysis, and communication skills to inspire actionable improvements.
As a Customer Experience Manager, you will collect and analyze customer feedback, ensure compliance with key initiatives, manage projects, and track best practices to create a positive customer experience.
The Lead-Infrastructure role involves supporting management to ensure seamless operations and exceptional customer service, resolving system issues efficiently, improving technology to decrease costs, adhering to SLAs, and being available for on-call support 24/7.
The Team Manager will oversee team performance in customer service related to banking and finance. Responsibilities include coaching team members, improving customer satisfaction metrics, managing attendance, and fostering employee engagement. The manager will also act as a client advocate and present team performance metrics to clients.
The Associate Manager for Ethics & Compliance will lead internal investigations, perform risk assessments, analyze transactions for fraud, develop compliance training programs, manage compliance documentation, and support initiatives across departments. They are tasked with ensuring adherence to regulations and promoting company values.
The Client Director will be responsible for managing and growing key client accounts in the Retail & Travel Vertical, focusing on account farming, pre-sales activities, and customer relationship management. The role involves overseeing project delivery and leveraging expertise in cloud computing, automation, and analytics.
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