About Sutherland
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.
Sutherland
Unlocking digital performance. Delivering measurable results.
Job Description
Network Engineering & Architecture
Design, implement, and support enterprise LAN, WAN, WLAN, SD-WAN, and cloud networking solutions.
Develop and maintain network architecture standards, diagrams, and technical documentation.
Evaluate and recommend network technologies, hardware, and software solutions.
Lead network upgrades, migrations, and modernization initiatives.
Operations & Support
Provide Tier 2/3 support for complex network incidents and outages.
Perform root cause analysis and implement corrective actions for recurring issues.
Ensure network availability, performance, and reliability through proactive monitoring and maintenance.
Participate in on-call support and incident response activities as required.
Security & Compliance
Implement and maintain network security controls, including firewalls, VPNs, NAC, segmentation, and secure remote access.
Collaborate with cybersecurity teams to identify and remediate vulnerabilities.
Support compliance, audit, and risk management requirements.
Maintain network security standards and best practices.
Cloud & Infrastructure Integration
Design and support connectivity to Azure, AWS, GCP and OCI.
Integrate network services with enterprise infrastructure platforms.
Support hybrid-cloud and multi-cloud networking architectures.
Implement automation and infrastructure-as-code solutions where appropriate.
Project Leadership
Lead technical aspects of network-related projects from planning through implementation.
Coordinate with vendors, service providers, and internal stakeholders.
Mentor junior engineers and provide technical guidance across the team.
Develop project plans, implementation procedures, and testing strategies.
Required Qualifications
Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent experience.
5+ years of enterprise network engineering experience.
Advanced knowledge of routing, switching, wireless networking, and network security technologies.
Experience with Cisco, Palo Alto, F5, or similar enterprise platforms.
Strong troubleshooting and analytical skills.
Experience supporting large-scale and mission-critical environments.
Preferred Qualifications
Cisco CCNP or equivalent certification.
Experience with Cloud networking.
Experience with SD-WAN and network automation technologies.
Knowledge of scripting and automation using Python, PowerShell, Terraform, or Ansible.
Industry certifications such as CCIE, CISSP, Azure Network Engineer Associate, or AWS Advanced Networking Specialty.
Technical Skills
BGP, MPLS, and routing protocols
Layer 2/Layer 3 switching technologies
Wireless networking and controller-based architectures
VPN, Firewall, IDS/IPS, and Zero Trust technologies
SD-WAN and Internet connectivity solutions
Cloud native and hybrid-cloud networking
Network monitoring and performance management tools
Automation and Infrastructure-as-Code methodologies
Key Competencies
Advanced troubleshooting and problem-solving
Technical leadership and mentorship
Project execution and delivery
Strong written and verbal communication
Collaboration across infrastructure and security teams
Continuous improvement mindset
Customer service and operational excellence
All your information will be kept confidential according to EEO guidelines. Role is expected to work US Eastern Standard Time hours
Skills Required
- Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent experience
- 5+ years of enterprise network engineering experience
- Advanced knowledge of routing, switching, wireless networking, and network security technologies
- Experience with Cisco, Palo Alto, F5, or similar enterprise platforms
- Strong troubleshooting and analytical skills
- Experience supporting large-scale and mission-critical environments
- Cisco CCNP or equivalent certification
- Experience with Cloud networking
- Experience with SD-WAN and network automation technologies
- Knowledge of scripting and automation using Python, PowerShell, Terraform, or Ansible
- Industry certifications such as CCIE, CISSP, Azure Network Engineer Associate, or AWS Advanced Networking Specialty
Sutherland Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sutherland and has not been reviewed or approved by Sutherland.
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Flexible Benefits — Flexible scheduling and work-from-home arrangements are offered on certain programs, supported by remote-work infrastructure and virtual IT support. Program-specific flexibility is emphasized for “Sutherland Anywhere” roles.
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Leave & Time Off Breadth — Paid time off and paid training are positioned as standard elements, with some materials also highlighting flexible vacation days. Core leave features are presented as part of the baseline package.
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Strong & Reliable Incentives — Performance incentives, bonuses, and commissions are available on selected programs to supplement base pay. Goal-linked earnings opportunities are described for certain functions.
Sutherland Insights
What We Do
We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. #MakeDigitalHuman
