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Lead the design, development, testing, and maintenance of scalable backend software applications. Provide technical leadership through mentoring, code reviews, architectural decisions, and best-practice adoption. Collaborate with product, design, and stakeholders to define requirements, manage technical risks, and deliver secure, reliable solutions. Champion continuous integration, code quality, automated testing, data protection, and compliance while driving innovation and fostering a high-performing engineering culture.

Supports business operations through process analysis, regional sales strategy support, project coordination, data analysis, reporting, KPI monitoring, documentation, and process improvement. Collaborates with cross-functional teams and helps maintain accurate operational records while gaining practical experience and mentorship.

Supports the BI team by building dashboards, analyzing platform and business data, optimizing reporting workflows, researching markets and solutions, collaborating with Sales, Product, and Engineering, and auditing databases for data integrity. The role translates raw data into actionable insights and helps inform business decisions.

Supports the Infrastructure team with infrastructure automation, Infrastructure as Code, monitoring and observability, incident response, reliability tuning, performance analysis, and CI/CD pipeline maintenance. Works alongside senior engineers on cloud-native architectures, container orchestration, deployment automation, and resilient enterprise systems while developing practical SRE skills.

Supports the Customer Success team with client engagement, customer onboarding, account monitoring, feedback collection, churn reduction, and customer success materials. The intern will shadow onboarding activities, identify opportunities to provide value, address customer concerns, and gain experience in relationship management and customer-centric strategies.

Software Developer Interns collaborate on designing, developing, testing, debugging, and maintaining applications. They write documented code, participate in code reviews and brainstorming, resolve defects, and learn software development tools, frameworks, methodologies, and industry practices while working alongside experienced developers.

Gain hands-on experience supporting cloud infrastructure, Kubernetes deployments, Infrastructure as Code, and Jenkins CI/CD pipelines. Assist with monitoring, troubleshooting, incident response, application integration, and automation improvements across AWS and GCP environments while collaborating with SRE, DevOps, and development teams.

Collaborate on designing, developing, testing, debugging, and maintaining software applications. Write efficient, documented code, participate in code reviews, contribute software ideas, and learn development tools, frameworks, methodologies, and industry practices alongside senior developers.

Supports the Customer Success team with client engagement, customer onboarding, account monitoring, feedback collection, churn reduction, and customer success materials. The intern will shadow onboarding activities, identify opportunities to deliver customer value, address concerns, and develop communication and relationship-management skills while learning Symphony’s products and customer-centric strategies.

Assists the technical support team with diagnosing and troubleshooting client issues across phone, email, and chat. Provides step-by-step technical guidance, documents customer interactions and resolutions, escalates complex problems, and helps create knowledge base articles and FAQs. The intern develops technical troubleshooting, communication, and customer service skills while learning Symphony’s messaging and voice products.