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We are seeking a collaborative Backend Engineer with Java expertise to design, build, and maintain backend services, focusing on operational excellence and system reliability. Responsibilities include architecture, automation, and supporting production environments in a multi-cloud setting.

Support post-sale customer adoption and onboarding of Symphony's platform. Deliver standard demos and training, coordinate deployment and engagement activities, track adoption metrics, maintain customer resources, collaborate cross-functionally to resolve issues, and build product and industry expertise to drive value.

Design, build, and maintain scalable, highly available cloud infrastructure using IaC. Manage Kubernetes clusters with Helm and ArgoCD, implement observability with Splunk and Grafana, automate operations with Python/Go, provide production support and participate in 24/7 on-call rotation, and troubleshoot networking and Linux systems across GCP and AWS.

The Senior Site Reliability Engineer will enhance production insights, manage scalable infrastructure, optimize Kubernetes, and develop automation tools while ensuring high availability and performance in cloud-based systems.

Build and maintain scalable test automation frameworks and QAOps infrastructure for UI, API, backend, and end-to-end testing across multi-cloud environments. Integrate automation into CI/CD pipelines, analyze test and production telemetry to identify risks, support release validation and QA sign-off, and drive quality engineering best practices across distributed teams.

Design, prototype, and maintain high-performance systems software with emphasis on firmware, device drivers, hardware interfaces, and real-time communication (WebRTC/WebSockets/REST). Debug and resolve low-level issues, collaborate with cross-functional teams, participate in code reviews, ensure security and compliance, and contribute to continuous improvement and POCs.

Join the Middleware team to build and maintain microservices powering real-time message delivery, tenant lifecycle management, and search. Develop features, scale services, implement automation with GitOps/CI-CD, and collaborate with SRE and senior engineers on code reviews, documentation, and operational tooling.

The Lead Client Solutions Engineer manages project delivery for clients; oversees RFP processes, resolves technical issues, and mentors team members.

Design, implement, and maintain scalable server-side microservices for audio/video communication using Java and TypeScript. Lead CI/CD (Jenkins), collaborate with product and engineering teams, troubleshoot production issues, perform RCA/post-mortems, mentor developers, and drive architecture and reliability for WebRTC-based media backend services.

The role involves leading compliance quality initiatives, designing test automation frameworks, collaborating with teams, and ensuring compliance in software development.