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The Technical Account Manager will support enterprise customers, optimize cloud file data platform use, and ensure customer success through technical guidance and collaboration with engineers.

The Senior Customer Escalation Manager coordinates critical customer escalations, ensuring effective issue management and communication across global teams to maintain customer confidence.

Hunt and close net-new commercial and mid-market accounts for Nasuni's cloud-native file data and hybrid cloud storage platform. Build and manage pipeline, qualify opportunities, engage channel and cloud partners, use Salesforce for forecasting, and collaborate with internal teams to meet quota and drive measurable new-logo revenue.

Design, implement, test, and operate core components of a distributed file system. Write high-performance C/C++ for kernel-adjacent and user-space storage, improve snapshots, caching, metadata, and protocol access (NFS/SMB/S3). Build HA stateful services on Kubernetes, lead design and code reviews, mentor engineers, and ensure production reliability, observability, and upgradeability.

Lead post-sales relationships for a portfolio of enterprise customers to drive adoption, retention, value realization, and executive alignment. Build success plans, run Executive Value Reviews, monitor health via Gainsight, mitigate risk, coordinate cross-functional resources, and promote customer advocacy and growth opportunities.

Lead post-sales relationships for a portfolio of commercial accounts to drive adoption, retention, and measurable business outcomes. Build executive relationships, create and execute success plans and Executive Value Reviews, monitor customer health using Gainsight, mitigate risk, and coordinate cross-functional teams. Promote product adoption, capture customer feedback, and enable advocacy while identifying growth opportunities and supporting account planning within a pod-based team.

Lead a team of engineers to build and operate cloud-native services for ransomware detection, ensuring system reliability and security.

The Senior Performance Engineer will architect performance automation frameworks, conduct tests, mentor engineers, and analyze system performance in cloud environments.

The Solution Engineer will lead technical sales efforts, conduct product demos, and assist customers with deployment and solutions involving Resilio technology.

Partner with Engineering and R&D to own budgeting, forecasting, headcount planning, variance analysis, and driver-based financial models. Manage monthly reporting for hiring, vendor and cloud spend, drive process automation, and support strategic planning and special projects.