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Leads enterprise architecture strategy and governance across business, data, application, technology, integration, and security domains. Drives cloud and technology modernization while building AI- and agentic-AI-enabled governance, automated design reviews, policy controls, CI/CD conformance checks, and resilience assessments. Advises executives, establishes governance forums, mentors architects, manages technology risk, and advances enterprise architecture maturity and organizational resilience.

Apprentice role with First Citizens India, a Bengaluru-based global capability center supporting technology, enterprise operations, finance, cybersecurity, risk management, and credit administration. The posting provides organizational and equal employment opportunity information but does not specify responsibilities, qualifications, compensation, or required technologies.

Support end-to-end generation, review, and distribution of Earnings Credit and Revenue Share statements for CAB customers within strict SLAs. Perform portfolio monitoring, data analysis, reconciliation, and reporting. Manage high-volume workloads, ensure data integrity and compliance, escalate control issues, and collaborate with U.S. credit, operations, and business stakeholders to support operational and reporting requirements.

Provide operational support for the bank's credit risk rating platform, administering SharePoint Online documentation, supporting an in-house case management system, answering user inquiries (including Moody's Credit Lens), tracking/escalating issues, producing reports and trend analysis, and collaborating with technology, modeling, and underwriting teams to improve processes.

Designs, implements, and supports integrations and APIs on TIBCO ESB and API Gateway platforms. Analyzes requirements, develops code, creates technical specs, tests, and resolves production issues. Provides on-call production support, assists operations, and mentors junior team members while following SDLC and CI/CD practices.

Build, configure, test, and document data science, machine learning, advanced analytics, and generative AI solutions. Prepare data, develop features, prompts, retrieval components, prototypes, scripts, and technical artifacts. Execute model and GenAI evaluation plans, validate data, troubleshoot defects, maintain reproducible documentation, and follow governance, security, and Responsible AI controls. Collaborate with global AI practitioners while contributing reusable code, testing assets, and technical methods in a regulated financial-services environment.

Supports IAM operations by configuring and maintaining SailPoint, onboarding applications, managing identity lifecycles, access requests, provisioning, RBAC, ABAC, SoD, and access certifications. Develops workflows, rules, scripts, API integrations, reports, runbooks, and audit evidence. Collaborates with application, IT, infrastructure, and support teams, troubleshoots integration issues, delegates support tasks, and ensures adherence to security policies and regulatory requirements.

Leads credit data remediation and governance for FR Y-14 regulatory reporting. Gathers requirements, analyzes data quality issues, performs root-cause analysis, defines remediation initiatives, supports testing and validation, documents lineage and metadata in Collibra, and collaborates with Finance, Regulatory Reporting, Engineering, Architecture, and Operations teams. The role also supports data modernization, cloud migrations, regulatory responses, governance controls, and Agile delivery.

Monitor and investigate Data Loss Prevention alerts across endpoints, email, cloud applications, and collaboration platforms. Triage, validate, document, and escalate potential data leakage, insider risk, and policy violations. Support incident response, DLP policy tuning, data protection control reviews, reporting, and remediation coordination. Collaborate with business stakeholders, security teams, Compliance, Privacy, Risk, Legal, IT, and vendors to improve data protection and reduce security risk.

Supports complex, business-critical applications through incident and problem management, troubleshooting, monitoring, root cause analysis, documentation, and corrective actions. Collaborates with cross-functional teams, validates production changes, identifies automation opportunities, and improves application support processes. Requires rotational 24/7 shift flexibility, technical application support expertise, SQL skills, cloud familiarity, and knowledge of monitoring and operational tools.