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The Technical Support Representative will help customers with e-commerce issues on Shift4shop, using troubleshooting methods and analyzing logs. Responsibilities include customer support via various channels, diagnosing and resolving technical issues, and maintaining service levels. The role requires excellent communication and documentation skills.

The Customer Service Supervisor will coach staff to deliver exceptional service, monitor departmental KPIs, manage training for the technical support team, and ensure customer satisfaction. This role entails multitasking in a fast-paced environment while fostering strong relationships within the team and with business partners.

The Sales Representative is responsible for engaging sales partners, presenting Shift4's services, and developing sales strategies. Duties include training on products, communicating with partners, meeting sales goals, and keeping documentation organized. The role requires excellent communication skills and the ability to work independently or as part of a team.

The POS Support Representative is responsible for diagnosing and resolving issues with POS systems and credit card terminals while providing excellent customer service. They will manage customer interactions via phone, email, chat, and tickets and work collaboratively with team members to find solutions and improve terminal performance.

The Engagement Manager I will be responsible for presenting Shift4 Payments' products to potential clients, developing effective sales strategies, and maintaining organization in documentation and sales reports. The role involves working positively with sales partners and contributing to team goals.

The Senior Cloud Database Administrator will manage mission-critical cloud databases, optimize performance, ensure availability, and collaborate closely with engineering and DevOps teams for database scalability and health. Responsibilities include monitoring databases, planning migrations, setting up automation, and providing 24/7 on-call support.

The Senior Data Analyst will drive pricing strategy, manage billing operations, and perform data analytics at Shift4. Responsibilities include leading a team, utilizing SQL and Tableau for insights, validating data integrity, and developing centralized data repositories after acquisitions. Communication and collaboration with the finance team and executive leadership are key to support strategic decisions and expand global presence.